SAP Management console SID missing

[Former Member]

Hi,

After restart the operating system, SAP SID is missing in SAP Management console.

Below are the details and steps I tried,

1. Starting the SAP System from the command line u2013 I got the following

message u201CSTARTSAP Continues u2026u201D

2. Oracle is up and running (Can able to start and stop oracle )

3. R3trans -d return code is "000"

4. Installed latest SAP Managent console from "SAP MMC 7.20 -> Windows Server on IA32 32bit"

6. Downloaded and install "NTSCMGR" from "Note 618053 - Download Location for NTSCMGR.EXE".

7. I have checked these note:: 82751 and 0000142100.

When i try adding servie using sapstartsrv.exe -t under /usr/sap/<SID>/SYS/exe/uc/NT1386 am getting the below message

"Cannot install service

Create Service failed:421

The acount name is invalid or does not exist, or the password is invalid for the account name specified"

Please advice on below points,

1. How to add a SAP service in services.msc (SAP<SID>_<NR>)

2. What I have to do bring back the instance in the SAPMMC and continue with my old configuration

System Environment :: This is 32bit IDES server (ECC 6.0 / Oracle 10g) sits in windows server 2k3 service pack 2

Thanks, Ganesh

[sivakumar_kilari3 · Accepted solution]

>

> When i try adding servie using sapstartsrv.exe -t under /usr/sap/<SID>/SYS/exe/uc/NT1386 am getting the below message

>

> "Cannot install service

>

> Create Service failed:421

>

> The acount name is invalid or does not exist, or the password is invalid for the account name specified"

>

Which account name you are providing ?

check that account name is existed or not?

check SIDadm user and SAPSeviceSID existed or not ?

Thanks

Siva

[Former Member · Accepted solution]

I tried both users (SIDadm and SAPService<SID>) , however output remains the same.

I have changed the password for both the users and tried aswell, but no luck.

Thanks, Ganesh

[sivakumar_kilari3 · Accepted solution]

Use like .\SAPServiceSID

[Former Member · Accepted solution]

Thanks shiva issue solved.

Thanks orkun for your suggestions.

[Former Member]

Hello Ganesh,

Please check as other contributors are asking so... and I would like you to tell me if you are using the Virtual Host Installation.?

Also while creating the service.. issue the below command.. and user should be SIDadm.

ntscmgr.exe install SAP<SAPSID>_<instance_number> -b <path_to_sapstartsrv>\sapstartsrv.exe -p pf=<path_to_startprofile>\start_profile>

Note: For the binary path (-b <path_to_executable>) do not use UNC paths (
host\share\...), but rather absolute paths (c:\...\...).

Use the SAP tool NTSCMGR. EXE to call up the status of an SAP service and to uninstall or install SAP services. Note with service new installations that, before starting, you must assign a corresponding SAP user for the service with whom the service is started ('Control Panel -> Services -> Startup -> Log on As This Account -> <SID>ADM or SAPService<SID>').

Regards,

PY

[Former Member]

Thanks Prateek, the isseu is solved now.

[Former Member]

Hi Ganesh,

Is it exist, before you restarted the system? TCP 5xx13 may be allocated by another resource? Check the allocated ports by netstat, first.

If you are sure that it is not allocate by another process, drop the service and create it by typing "sapstartsrv" to the console and fill the incoming popup entires.

Best regards,

Orkun Gedik

[Former Member]

Hi Orkun,

command netstat is not working,

I have checked in services file under \system32\drivers\etc\ TCP 5XX13 is not there. below are the three ports available in 5XX range

dccm - 5679/tcp

ms-licensing - 5720/tcp

ms - licensing - 5720/udp

Thanks

Edited by: ganesh subbiah on Jan 30, 2012 1:55 PM

[Former Member]

not working??

netstat -a -o

[Former Member]

o/p for netstat (netstat -a / netstat -a -o) command :

'netstat is not recognized as an internal or external command, operable program or batch file'

Thanks

[Former Member]

Hi,

Find "netstat" command under directory "windows\system32" on the another host and paste it

You need to be sure the port is not allocated by another process first, before an operational work at the OS level.

Best regards,

Orkun Gedik

[Former Member]

Hi Orkun,

Please see th output below

E:\WINDOWS\system32>netstat -a

Active Connections

Proto Local Address Foreign Address State

TCP saptest:1031 saptest:1032 ESTABLISHED

TCP saptest:1032 saptest:1031 ESTABLISHED

TCP saptest:1424 saptest:1425 ESTABLISHED

TCP saptest:1425 saptest:1424 ESTABLISHED

TCP saptest:1426 saptest:5939 ESTABLISHED

TCP saptest:5939 saptest:1426 ESTABLISHED

E:\WINDOWS\system32>netstat -a -o

Active Connections

Proto Local Address Foreign Address State PID

TCP saptest:http saptest:0 LISTENING 1420

TCP saptest:epmap saptest:0 LISTENING 680

TCP saptest:https saptest:0 LISTENING 1420

TCP saptest:microsoft-ds saptest:0 LISTENING 4

TCP saptest:1025 saptest:0 LISTENING 432

TCP saptest:1527 saptest:0 LISTENING 1228

TCP saptest:5938 saptest:0 LISTENING 1420

TCP saptest:50113 saptest:0 LISTENING 3036

TCP saptest:netbios-ssn saptest:0 LISTENING 4

TCP saptest:1026 saptest:0 LISTENING 1228

TCP saptest:1031 saptest:1032 ESTABLISHED 1420

TCP saptest:1032 saptest:1031 ESTABLISHED 1420

TCP saptest:1424 saptest:1425 ESTABLISHED 2804

TCP saptest:1425 saptest:1424 ESTABLISHED 2804

TCP saptest:1426 saptest:5939 ESTABLISHED 2804

TCP saptest:5939 saptest:0 LISTENING 1420

TCP saptest:5939 saptest:1426 ESTABLISHED 1420

UDP saptest:microsoft-ds : 4

UDP saptest:isakmp : 432

UDP saptest:ipsec-msft : 432

UDP saptest:ntp : 792

UDP saptest:netbios-ns : 4

UDP saptest:netbios-dgm : 4

UDP saptest:ntp : 792

UDP saptest:1030 : 792

Thanks