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Cannot start installing SUP2.1 Runtime

Former Member
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As soon as I start the installer on Win 64, it says Error occurred during installation * Null

No, I have not installed SUP on this system earlier. This is the first try.

Any ideas? Does it create logs somewhere for installation where I can see something more than *null ?

Thanks,

BR

Edited by: BR on Jan 27, 2012 11:14 AM

Accepted Solutions (1)

Accepted Solutions (1)

brenton_ocallaghan
Active Participant
0 Kudos

Hey BR,

I had this error once when I had not extracted the (at the time) 4 zip files correctly into the same folder. Once I re-extracted the files it began working fine.

I also had a similar error when installing a developer version remotely using remote desktop - it detected the remote desktop session and as a result would not install.

Hope that helps,

Brenton.

Former Member
0 Kudos

Thanks for that pointer. I have now placed all the 4 folders in the same place and still get the same error when I start the installation. Am I doing what you referred to correctly?

Thanks,

BR

Former Member
0 Kudos

I was able to install it by using the setupConsole.exe

Thanks,

BR

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi You need only the following folders from zip.

sup0210rtwinx86_32 - for Unwired Runtime.

&

mblesdk0210winx86_x64_3264 - for Mobile SDK

Thanks & Regards

SAKET