PReq not generated from Service Order SM03 using Control Key SM02

[Former Member]

Hi,

The PReq is not getting generated for Control Key SM02 for service order SM03. I am using PReq generation as "Immediately". The issue is I am filling all the required fileds in the External Processing Operation Popup Screen & saving my Service Order. After that when i check the Document flow - there is no Preq number & in Actual Data for External opration, i find the fileds i have filled in the Preq popup screen as blank (such as Material group, Purc. grp, cost element, vendor etc). I have checked the config also, but cant find any clue.

Thanks.

[Former Member]

Hi,

If your control key allows PR generation, then release your order and then check for PR number ..

regards

giri

[Former Member]

hi

check whether you added any service to be performed in the line item

[Former Member]

Hi,

Yes i have a service to be performed in the line item.

Thanks.

[ajitkumar]

did you check the control key settings for sm02?

is it happening for this control key with other order types nd sm03 order type with sm03 ( external services ) control key?

is it possible to replicate it? it is also possible tht the order didnt get saved as the user didnt see some warning info in the bottom bar