cancel
Showing results for 
Search instead for 
Did you mean: 

E-mail sent from SAP with Sensitivity "Private" needs to be removed

Former Member
0 Kudos

Hi Experts,

As per our customer requirement, for every customer after sales order creation we are sending an E-mail from SAP using some special user ID (User Type "Service"). The E-mail functionality related coding we maintained in MV45AFZZ only. After the BASIS setup E-mail functionality is working fine.

But issue is, when ever user receives the E-mail in OUTLOOK its appearing with sensitivity "Private". Because of this issue, It is causing problems for the Customer Operations team. So now users are asking us to remove this sensitivity "Private".

Can any body help us on this. We tried to figure out in SAP side but we didnt find any solution

Thank You

Warm Regards,

VEL

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi AP,

Thanks for your feedback. We are also not sure whether its a SAP setup or OUTLOOK setup ?. If its OUTLOOK setup can you please brief in that area how to firmly say that its a OUTLOOK issue ?.

In the mail we are receiving from SAP the text appearing as "Please treat this as Private".

Warm Regards,

VEL

Former Member
0 Kudos

Hello,

Check in SOST where the e-mails having any text like "Please treat this as Private". If yes, then debug the program and check whether there is any hard coding done in the program.

Regards,

SAM

Former Member
0 Kudos

hi

this might be the outlook policy from the customer company. if any text is appearing we can debug and correct it