Not receiving alert emails

[Former Member]

Hi,

I have created an alert catagory and using it for SAP and PI errors. The alert catagory is working fine.

I am able to receive the alert mails for SAP in the mail id maintained in SU01(Email option is selected their).

My id is maintained in SCOT as well.

I am not able to receive the alert mail for PI errors, in my email (maintained in SU01).

I am receiving the mail in alert inbox for PI errors.

I can see the alert log in "Alrtdisp" and "sxmxalrt_logreader"

I ran the RSALRTTEST report and received the alert email.

But when I am trying to fail an interface from RWB and test, I receive email only in my alrt inbox, not email.

Note: I am not able to see the mails in SOST

Please help!!!

Pooja

[Former Member]

hi,

.i have step by step guide doc prepared by me.

kumarpi3355 GkMkIkAkL

Thanks

Kumar

[Former Member]

have you provided correct MAIL Server URL in Scot?

check from step8 Onwards:

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/00e97ba2-85ce-2b10-20bc-bc05cd172...

[Former Member]

Pooja,

is your user in the ALRTCATDEF defined as a fixed recipient?

Did you configure an alert rule in the runitme workbench?

See also sap help:

http://help.sap.com/saphelp_nw04/helpdata/en/88/21bc3ff6beeb0ce10000000a114084/content.htm

and alerting rules and categories:

http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

See also Michals great tutorial:

Regards,

Konrad