on 01-25-2012 4:37 PM
Hi,
My organization has already configured Afaria for iOS and it is working fine.
I need to figure out how to connect Android devices with Afaria. All the documentation on Sybase Infocenter and Frontline talk about client enrollment, vis-a-vis installing Afaria on android which i have already done.
My question is
Right now if i go to Afaria web-based administrator console:
Data Views -> Clients -> New -> Device -> I get only iOS
How to configure Afaria installation to make sure it supports Android devices too.
Any help would be appreciated.
Regards
Hi Harish,
Do you still have this question open? For Android it is a different procedure where you need to register with Google's C2DM service to begin with.
Feel free in letting me know if the question is still open and further clarification is required.
Best Regards,
Shival
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Yes for CA server for iOS.
You may refer Administration Reference manual for enrolling more device types. The Windows that you see in the device section right after the installation is actually the self-system. Afaria server OS gets registered as the first client for Afaria.
Start with creating enrollment policies for the device type you want to enroll, such as iOS or Android. Generate an enrollment code. Download Afaria client application on the device and use the enrollment code.
The above will work provided that you have the proper configurations done in the system, proper ports are open, proper communication mechanism is established.
Best Regards,
Shival
Hi Doan,
Although I highly recommend that you refer the latest Afaria installation guides for your custom setup, you've got the right components for iOS with an exception of Certificate Authority server.
iOS 5 mandates that you use HTTPS for the first connection that device uses. If you are using Relay Server, the communication from Device to Relay Server is to be 443/HTTPS. If you are NOT using Relay Server, your Afaria server has to be enabled for 443/HTTPS.
If you are using a 3rd party load balancer, your Relay Server's public certificate is to be installed on it.
Regards,
Shival
Hi Doan,
As you can see, channels are not for iOS. What exactly you are trying to do? To enroll iOS devices you don't need to run any channels.
Did you check the admin reference manual yet?
Click Here to download it.
Regards,
Shival
thank Shival for your reply.
that's really helpful!
In case of APNS, may i confirm the iPhone (running iOS 6) need to be able to connect to the public internet when enrolling to Afaria?
(this is not so usual since some mobile app we need only LAN connection in testing phase).
In order to connect enrollment server, is it the must to use https?
Last time i tried to install everything (afaria server, enrollment, package, self service portal etc) on only 1 server 2008 R2 SP1 and got the error with file bin\XSRedirector.dll -> afaria server service could not start? do you have any idea for this, do we need the separate servers for all these installation?
i'm stuck with those issues only, appreciate your reply.
Doan,
For APNS, device should be able to use Afaria from Public internet as well as your corporate intranet.
To connect to enrollment server, yes HTTPS is a requirement for the first point of contact for iOS (starting iOS5). For example, if you are using a Relay Server in DMZ then the Relay Server should be enabled with HTTPS.
You don't need separate servers for individual Afaria server components, although distributed
environment should also work just fine. I am unable to give you indicators for the error you are getting as the resolution effort will require more information.
Regards,
Shival
hi Shival,
i've face below message while enroll iPhone to Afaria, please help:
Nov 1 15:46:31 nguyen Afaria[6582] <Warning>: Connection failed: Error - Could not connect to the server. http://localhost:80(null)/ps/ps.svc/packages/7234bd13f0cf495ce83e23d838f01beba1f008ec
hi Shival,
i've created new thread about this matter:
http://scn.sap.com/thread/3260743
thank you for your suggestion!
Hi Shival,
I have a problem that after the android enrollment process. I cannot send any notification via GCM and afaria log state as the following:
"ONS1032: Could not determine the SMS Client Address for the specified client,"
I do check the Knowledgebase Article ID #8354 as the following but its not help.
http://frontline.sybase.com/support/resolutionDetails.aspx?KBID=8354
As one of my investigation is the android inventory GCM Registration ID showing "Not Present".
Please help to give some advise and following is my new thread.
http://scn.sap.com/thread/3260796
Thank you.
Hi Harish,
You can do it in two ways.
1. Through self-service portal
2. Entering the enrollment code in the client directly
For both, you need to create Android Enrollment Policy on Afaria server and make sure that you create atleast one channel which can be executed during enrollment e.g. "Inventory channel".
Regards,
Abhishek Joshi
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Hi Harish,
I noticed in your first message, that you have already configured Afaria for iOS. I'm now configuring my Afaria for managing iOS devices, I have already enrolled a device in Afaria, but I couldn't find a way to deploy applications. Can you please explain what are the basic settings in Afaria for deploying an enterprise application after enrolling the device?
Thanks in advance!
Maria Sulea
HI Maria,
Deploying applications comes with two options, Enterprise Applications and App Store applications. Looking at the date of your posting, I assume you have installed Afaria 7.
In that case, you can go to Policy from Afaria Administrators home page and click on '+' to create a new Policy. Select Application and then depending on your policy type make a selection.
Following are two screenshots for easier understanding and illustration of the above steps:
and
Feel free in posting here if you have any further questions.
Best Regards,
Shival
Hi Harish,
I hope you have enrolled you device onto Afaria portal as first step and have downloaded the afaria client on to you device.
Regards,
Rajashree
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