Delivery Stuck in Event management queue

[Former Member]

I'm a SD consultant but due to some Exigency, I'm asked to analyse a MM related ticket. The issue is...

We have a process in our company where all our stores are setup as plants & the materils to them are supplied through an STO.After creation of STO manually & creation of Delivery through a batch job, an event gets triggered in R/3 which is sent to SCM box. Email gets triggered in SCM which is sent to the store contact with the information of the material & qty in delivery note & also the expected delivery date. The issue is right now one of the delivery document got stuck in that queue & the store is repeatdly getting the email with the same details.

I would like to know how the event mangement is configured to trigger the event in R/3 which is sent to SCM & how we can remove this delivery note from the queue so that the store will sop getting junk messages.

Regards,

Jay

[former_member182609]

Check below link ,it will help you.

http://wiki.sdn.sap.com/wiki/display/SCM/MonitoringinSAPEventManagement

I think your delivery stuck in outbound Event message queue.Every time batch job runs system sending again this information .

DSelete the delivery in exeternal outbound queue.Check with Basi they will delete the delivery from queue.