Read Time Out Exception while generating PDF Document

[Former Member]

Hi,

We are working on Netweaver 04,Patch SP 16 and trying to generate a Non Interactive PDF on ADS Version SP 14 for printing purpose (Eg.Invoice). This extracts data using EJBs. We used Interactive Form UI element which has various sub elements like static image, etc.

We are using Acrobat Reader 7.0 for generating PDF.

The form fetches the records and prints perfectly in the Development System, While creates a 'java.net.SocketTimeoutException: Read timed

out ' Exception in Production.

Time Out period for web service container is set to 180 sec in both Dev and Prod.

Default trace in the production is continously throwing following error."com.adobe.document.XMLFormService#com.adobe/AdobeDocumentServices#com.adobe.document.XMLFormService

Thread[XMLForm.exe Error Reader,5,SAPEngine_Application_Thread[impl:3]

_Group]##0#0#Error##Plain###Service XMLFormService: Native process

(PID=0) /usr/sap/NWP/JC00/j2ee/os_libs/adssap/XMLFormService/bin/XMLForm.exe terminated abnormally with error code 127# "

We are running following services in both Prod and Dev for using ADS.

1. IIOP Provider

2. Data Manager Service

3. Data Font Manager Service

4. XML Module

5. Document Services Configuration

6. Document Services License Support Service

Could some one please let us know what could be the problem?

Thanks And Regards,

Apeksha.

[markus_meisl]

Hi Apeksha

apart from the fundamental issue that your NetWeaver Java stack and ADS should always have the same SP level, you may want to check your production system using these SAP Notes:

Read Timeout using AdobeDocumentService in Web Dynpro, 867502

Setting socket timeout for WS Clients in SP10 and SP11, 826419

Time Out exception when rendering to Adobe document service, 811342

Importing a Web Dynpro patch for Support Package 12, 849851

Best regards,

Markus Meisl

SAP NetWeaver Product Management

[Former Member]

Hi Markus,

Thanks for the prompt reply. However, SAP notes 867502

and 811342 speak about PDF manipulation services, which we are not using in our application. We need to create non interactive form which simply reads the data from the DB and displays it to the users for printing.

The other 2 notes-826419 and 849851 talk about SP 10,11 and 12, while we are using SP14 for Adobe Services and SP 16 for Netweaver Java Stack.

The application works perfectly on the Development Server, but not on Production Server. Though all the configurations are same on both the servers, still can you suggest what all things need to be considered ?

Thanks and Regards,

Apeksha

[markus_meisl]

Hi Apeksha,

I was aware of all the 'limitations' you mention, but it helped others before. In your case, I believe only a customer message will help.

Kind regards,

Markus