Looking for work around suggestions for PTS 1238764 (kernel crash)

[Former Member]

Hi

We are currently experiencing a kernel crash in our BW Production instance.

From the error messages it appears that we are having the issue descibed in PTS 1238764

Crash in SAPDBMem_RawAllocator due to 'allocator pointer in
 chunk header overwritten'. 
Triggering action seemed to be (parallel?) index creation on table with 'Clustered' attribute set. 

We have just upgraded to 7.8.2.26.

I am contemplating turning off clustering on the cubes as our database has crashed twice in the last 24 hours. This will have some impact on performance but it is better than the DB crashing.

Does anyone have any other suggestions (parameters ...etc ) ??

Thanks

Doug

[former_member188883 · Accepted solution]

Hi Dough,

Refer SAP Note 1587313 - Crash during 'create index parallel'

workaround solution:

Deactivate the parallel creation of an index by setting the database parameter "MaxTempFilesPerIndexCreation" to "-1".

Regards,

Deepak Kori