Installation error of Solution Manager 7.1 using SAPinst

[Former Member]

Hi all,

I'm trying to install solution manager 7.1 in a virtual machine, with Windows Server 2008 R2 installed.

It is a from scratch installation and NOT an upgrade.

When i launch SAPinst (as an Administrator), i choose Solution Manager installation option : Central installation.

Then i choose a typical installation.

When i click on next i have the following error :

Running msiexec failed with return code 1603 : Fatal error during installation.

Commandline was

misexec.exe/norestart/L vcredist_x64.log/i vcredist_x64;msi/qn

If you want the installer to retry, choose Yes.

If you want the installer to abort the installation, choose No.

In the SAP Note 1578091, it is told to change TMP environment variable then continue the installation. This solution didn't work, we got the same error.

Thank you in advance for your help.

[Former Member]

hi,

have you searched about your error in any source, SAP suggested lot for the return code 1603,

one of the solution here

Thanks,

Jansi

[Former Member]

I looked into many threads with same error, and i tried to do as they say. But i still have the same error.

[nicholas_chang]

Hi,

have you logoff/login after changing the tmp?

Also, you can manually downlaod vcredist from microsoft and install. Ensure UAC is disabled.

Let us know how it goes.

Cheers,

Nicholas Chang

[Former Member]

Actually i found out where the problem came from.

The solution Manager DVD was on the desktop. I just had to copy it to the C: drive. I relaunched SAPinst, and it worked.

Thank you for your help.

[rpalotai]

Hi,

You can find the file in the inst_master os_db relevant section under NTPATCH folder!

Goto this folder and Install it with this command:

msiexec.exe /norestart /L vcredist_x64.log /i vcredist_x64.msi /qn

BR

Richard

[rpalotai]

Sorry, just double click on the msi file and install it!

Br

Richard