on 01-16-2012 7:15 AM
Dear all,
I am naive to Charm and related areas. However, after immense help from SDN member, especially, Dolores Correa, I am now able to generate the maint. cycle. I can now see maint. cycle number & also task list. However, what next is I am unaware of?
How can I test this? Can anybody guide me?
I am told to go to CRMD_ORDER transaction and create the business transaction, however, this is all greek to me. If anyone can help me with steps it will be of great help.
Thank You,
Ameya
Hi,
in the below wiki
http://wiki.sdn.sap.com/wiki/display/SM/WeblogsrelatedtoSolutionManager
check the blogs for working examples of charm
Change Request Management scenario: Usual questions
Change Request Management scenario: Working examples
Change Request Management scenario: Working examples "Development without Release" phase
Change Request Management scenario: Working examples "Development with Release" phase
Change Request Management scenario: Working examples "Test" phase
Change Request Management scenario: Working examples "Emergency Correction" phase
Change Request Management scenario: Working examples "Go-Live" phase
Change Request Management scenario: Working examples "Being Completed" and "Completed" phase
Change Request Management scenario: Working examples Final Points and Appendix
and further you can get the demos on how to create the CR, Normal change, Urgent change on
https://websmp109.sap-ag.de/rkt-solman and select ur release and go to change control managent
Thanks
Jansi
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Dear Shivjansi,
When I am trying to Activate the maintenance cycle from "Status" button, I am getting following error:
Message: Phase change from created to development without release is not possible.
Can you please tell me how can I activate and change the phase? Activation is required right?
Ameya
Hi,
This is the knwn issue in ChaRM after the activation.
Let me know how you tried to activate the ChaRM?
please check the sap note [Note 933986 - Phase transition not possible|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=933986]
also read the qus No 9 on the below blog
Thanks,
Jansi
Dear Shivjansi,
Followed both the SAP Notes. However problem remain the same. I am still not able to change the phase or activate the cycle.
Any idea if I am missing on anything?
Update: I navigated to the serivce desk transaction and then from the status button, I tried to activate the cycle. I also tried using TMWFLOW report to change the status of the task but no use.
Ameya
Edited by: Ameya Pimpalgaonkar on Jan 16, 2012 12:31 PM
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