GRC AC 10: Emergency Access Management, Logon button is disabled (GRAC_SPM)
I have configured Emergency Access Management in GRC AC 10.
GRC Box (SID) : GR1 client 100
Backend ERP system : D24 client 100
The FIREFIGHTER in GRC system : FFUSER1
In the Backend ERP system the FIREFIGHTER ID: ABC wants to access the FIREFIGHTER(FFUSER1)
Hence in NWBC (Setup
>Superuser Assignment>Firefighter ID) the assignment is done.
ABC(FIREFIGHTER ID) <--->FFUSER1(FIREFIGHTER)
Now the User login the GRC system using FFUSER1 assigned following roles
and runs Transaction: GRAC_SPM
and he is able to see that ABC is assigned .
Now the user clicks on "Logon" and the status changes from green to "RED".
A new SAP screen opens asking credintials for Backend ERP system D24 client 100
The User enters his own Id : ABC and password and logs in.
Runs the necessary transactions and logs out using transaction: /nex
The session in GRC is still running and now the "LOGON button" is disabled , he comes out of that screen too.
When the user tries to login again using FFUSER1 to do more task , the "LOGON Button" is seen disabled.
and clicking the "unlock" button also doesn;t help.
When checked in SM04, no live session is reflected .
How can we "enable" the LOGON button in the transaction : GRAC_SPM for the same FIREFIGHTER (FFUSER1) assigned for Firefighter ID (ABC) ??
As it is now not possible to click "LOGON" button and the status is "RED".
Please let me know your opinion .