Status Issue on SC line item rejection

[nirajgadre]

Hi Expert,

As per our requirement, we have activated the line item level workflow for the approval of the shopping cart as application controlled WF. For the approval determination also BADI is implemented.

When there are multiple line items in the SC with multiple approvals for each line item WF is working properly when all the agents approved request and status also updated correctly on the portal.

But when any one of the approval rejects the request then on the portal we are getting the status as approved in the header part of shopping cart whereas a the line item level it is showing as rejected only. follow on document is also not getting created for this scenario.

but i am not sure why at the Header level i am getting status as approved even if user rejected the WI. is there is configuration is required for same.

Thanks in Advance

[nirajgadre]

solved..

[Former Member]

Hi

How did you solve ?

Thanks

Rajesh K

[nirajgadre]

hi,

Actually there was problem with agent determination logic in the BDI implementation , in which agenet table is not getting filled with the agents once we rejected any of the line item. so BADI code has been changed in order to resolve this issue,