The messages column will show the error message text for the SC which are in error in process status. Whenever a SC fails to transfer might be due to say some discrebancies in ERP & SRM, the exact message log can be seen in message column. We can alternatively see the message in RZ20.
In our application only an employee name is to be seen in each line of this column. And this employee is not always the one who created the shopping cart, strangely. Anyway every user creating shopping carts seems to be related to a certain employee name. This is why I thought of HR data. Perhaps you know how this could happen..
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