Reverse the payment from the Closed Cash desk?

[Former Member]

Hi Experts,

What would be the correct and the best solution to reverse the

payment done from Cash Desk which has been already closed?

so ps confirm the method to reverse, ASAP.

Basha

[william_eastman]

Basha:

Execute document reversal for the payment. There are links via menu path within the cash desk, and also via standard menu path.

regards,

bill.

[Former Member]

Hi Bill

Thanks for your reply,could you please give me path details i am not able ot find here

abash

[former_member215295]

Hi Abash,

If the cash desk isn't closed then you can reverse the payment - IN FPCJ transaction code goto Environment in menu bar and it will give you the option of reversing the payment.

If the cash desk is closed then you can't reverse the payment through through FPCJ , if you are trying to post a return document to reflect the payment using FP09 then you need to select the options enhanced returns processing and typing posting to new receivable if payment cannot bew reversed.

Thanks,

VR