401 Unauthorized Error in NW 7.3

[former_member184628]

Hi All,

I have installed NW 7.3 Java stack on Windows 2008 with MS-Sql Server 2008 as Db.

Installation was successful and all the post installation activities has been performed. Till last night everything was working fine, in morning when it started throwing message which is below:

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401 Unauthorized

Error: Unauthorized

Troubleshooting Guide https://sdn.sap.com/irj/sdn/wiki?path=/display/jstsg/home

Details:

No details available.

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I is not able to open the any link except http://hostname:port. Any further link is terminated with the error shown above.

Need your help in resolving the issue, as the error appears just after opeing any link. Ex: http://hostname:port/nwa or any other. It doesnt even as for the password. I cleared up the browser cache and restarted the SAP and the OS, but the error still exist.

Best Regards,

Sharib Tasneem

[Former Member]

Check from JSPM , if any f the component didn't get upgraded may cause this issue.

Apply the patch to required component and issue will be fixed.

Rgds,

Prabhat

[v_veeramalla]

Have you able to open /startPage ?

try to open in IE in compatibility mode(F12 - and select compatibility).

[former_member217141]

Dear Veeramalla,

after opening startPage it is ok but when i go to Sap Netweaver Administrator it gives error maintained screen shot below, also unlock SAP* procedure is not working for /irj/portal/ not able to access with sap*

[v_veeramalla]

Try below things

Have you cleared the cookies/browser cache ?

after clearing everything try to open url in IE with compatibility mode

try check with httpwatch

[Former Member]

Hello Kemal,

Did you fix the issue? I am also getting same error.

Regards,
Anoop MT

[Former Member]

Hi,

1.You can try giving full access to "Everyone" on the portal.Same problem has been addressed in this thread

2.Also,try opening SAP MMC using http://<hostname>:5nn13 and check if it opens up or gives you same error.

3.I get some wiered error while accessing /nwa page from Firefox but it works perfect for me in IE.Try different browser as well.

Regards,

Ashutosh

[Former Member]

Hi Sharib,

we have the same problem after trying to activate sso between abap and java. Do you

have allready a solution for this problem.

thanks in advance

Thomas

[former_member184628]

Hi Thomas,

We had this problem and was fixed after applying Support Packs on all the components on JAVA system. Please use SOLMAN for applying SP as it will provide you stack.xml file which brings all SP on equal level.

After applying SP, the issue was resolved.

Thanks,

Sharib Tasneem

[Former Member]

Hi Sharib,

we can not apply another SP Stack because this is a box part of a big rollout. But i found the solution:

i changed the values for the login module in the configtool :

switch to confuguration mode

goto Configurations -> authentication -> UME User Store

                            -> configuration -> basic

                                                   - ticket

and change it back to default values :

[former_member217141]

Dear Thomas,

Same situation here, after activating sso between abap and java same error. did you solve the problem mate ?

Regards

[Former Member]

Hello Sharib,

Error 401 is authentication issue. Please make sure user ADMINISTRATOR password is correct. If Administrator password is not correct or it's locked, activate SAP* (if you don't have other super user) and unlock/reset the password and update the new password in secure storage in config tool.

Thanks,

Siva Kumar

[former_member184628]

Hi Siva,

Thanks for your reply.

The error message is displayed soon after opeining the URL, ex if we try opening the URL: http://hostname:port/nwa, the error message is displayed immediately after opeining the link in the browser.

It doesnt even show us the login screen.

Best regards,

Sharib Tasneem

[Former Member]

Hello Sharib,

I understand. Could you please list out all the activities you have performed as part of post-installation steps?

I suggest you to check default.trc files under .../j2ee/cluster/dispatcher and server<x> paths.

You can give a try by restarting Java server if you haven't done it yet.

Thanks,

Siva Kumar

[Former Member]

Hello

This could be certificate issue. Refer the below link.

Thanks & regards

bala

[former_member184628]

Hi,

The default trace contains many exceptions:

Resources:

😧
usr
sap
SD1
J10
j2ee
cluster
apps
sap.com
tc_jsnwa_{nav_engine}ear
servlet_jsp
sap.com_tcjs_nwanav_engine~war
root
WEB-INF
classes

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].]#

#2.0 #2012 01 10 19:20:03:121#+0530#Warning#com.sap.engine.services.deploy.server.TransactionManager#

com.sap.ASJ.dpl_ds.0005540#BC-XI-IS-WKB#sap.com/com.sap.xi.mdt.soa#C000C0A8650F00400000000100000368#102709450000000001##com.sap.engine.services.deploy.server.TransactionManager####E6958BA43B9111E1A7E30000061F38CA#e6958ba43b9111e1a7e30000061f38ca#e6958ba43b9111e1a7e30000061f38ca#0#Deploy Parallel Start Thread 4#Plain##

Global [startApp] operation of application [sap.com/com.sap.xi.mdt.soa] finished with non-critical warnings for [903] ms on server process [102709450]: #

#2.0 #2012 01 10 19:20:03:121#+0530#Warning#com.sap.engine.services.deploy.server.TransactionManager#

com.sap.ASJ.dpl_ds.0005541#BC-XI-IS-WKB#sap.com/com.sap.xi.mdt.soa#C000C0A8650F00400000000200000368#102709450000000001##com.sap.engine.services.deploy.server.TransactionManager####E6958BA43B9111E1A7E30000061F38CA#e6958ba43b9111e1a7e30000061f38ca#e6958ba43b9111e1a7e30000061f38ca#0#Deploy Parallel Start Thread 4#Plain##

Global [startApp] operation of application [sap.com/com.sap.xi.mdt.soa] finished with non-critical warnings for [903] ms on server process [102709450]: [

>>> Warnings <<<

1). Application sap.com/com.sap.xi.rwb is not deployed, but resolving of application sap.com/com.sap.xi.mdt.soa continues because it has weak reference to this application.]#

#2.0 #2012 01 10 19:20:42:771#+0530#Warning#com.sap.engine.services.deploy.server.TransactionManager#

com.sap.ASJ.dpl_ds.0005540#BC-NWA-SOV#sap.com/tc_lmitsam_uitspreg~app#C000C0A8650F00060000000A00000368#102709450000000001##com.sap.engine.services.deploy.server.TransactionManager####E6958BA43B9111E1A7E30000061F38CA#e6958ba43b9111e1a7e30000061f38ca#e6958ba43b9111e1a7e30000061f38ca#0#Deploy Parallel Start Thread 1#Plain##

Global [startApp] operation of application [sap.com/tc_lmitsam_uitspreg~app] finished with non-critical warnings for [42] ms on server process [102709450]: #

#2.0 #2012 01 10 19:20:42:772#+0530#Warning#com.sap.engine.services.deploy.server.TransactionManager#

com.sap.ASJ.dpl_ds.0005541#BC-NWA-SOV#sap.com/tc_lmitsam_uitspreg~app#C000C0A8650F00060000000B00000368#102709450000000001##com.sap.engine.services.deploy.server.TransactionManager####E6958BA43B9111E1A7E30000061F38CA#e6958ba43b9111e1a7e30000061f38ca#e6958ba43b9111e1a7e30000061f38ca#0#Deploy Parallel Start Thread 1#Plain##

Global [startApp] operation of application [sap.com/tc_lmitsam_uitspreg~app] finished with non-critical warnings for [42] ms on server process [102709450]: [

>>> Warnings <<<

1). com.sap.ASJ.web.000607 (Failed in component: sap.com/tc_lmitsam_uitspreg~app, BC-NWA-SOV) Initialization of servlet [TechSysProReg] failed. Check init() method of servlet. Error is: [java.lang.NoClassDefFoundError: com/sap/sld/api/std/tech/SLD_ApplicationSystem]]#

#2.0 #2012 01 10 19:20:51:387#+0530#Error#com.sapportals.wcm.WcmException#

#EP-KM-FWK-RF#sap.com/com.sap.netweaver.bc.util#C000C0A8650F00490000000000000368#102709450000009777#sap.com/com.sap.netweaver.coll.appl.room#com.sapportals.wcm.WcmException.WcmException(62)#Guest#0##E6958BA43B9111E1A7E30000061F38CA#e6958ba43b9111e1a7e30000061f38ca#e6958ba43b9111e1a7e30000061f38ca#0#Application [27]#Plain##

Portal runtime hasn't finished starting applications thus KM is not fully started yet. Please try again later. com.sapportals.wcm.repository.runtime.CmStartupException: Portal runtime hasn't finished starting applications thus KM is not fully started yet. Please try again later.

at com.sapportals.wcm.repository.runtime.CmAdapter.getInstance(CmAdapter.

Thanks,

Sharib

[Former Member]

Hello Sharib,

Above shown logs are from dispatcher or server default.trc file?

Did you get chance to restart Java and see it works or not?

Thanks,

Siva Kumar

[Former Member]

Hello Sharib,

After starting it from mmc,are you facing any error.

As you said it was working fine, so it means you login into the system after post processing as well ?

Is every thing is green in MMC?

If everything is fine, I will suggest you to check the /etc/hosts file that hostanem entry is there with FQDN as well ass short.

Check if any proxy is there then bypass that proxy.try to login using IP as well as short hostname.

Regards,

Amit Barnawal

Edited by: Amit Barnawal on Jan 10, 2012 3:54 PM

Edited by: Amit Barnawal on Jan 10, 2012 3:57 PM

[Former Member]

Hello

This looks like your local PC problem. Did you check logging on from a different PC?

Thanks & regards

bala

[former_member184628]

Hi Amit,

I have checked the SAP MMC everything is green except in the current status: HOSTNAME_SID_10.

For /etc/hosts I have already hade the hostfile entry also. I have tried logging in with IP and hostname also, but the error is same.

@ Bala: I have tried the same from other system also but the error is same.

Best Regards,

Sharib Tasneem

[Former Member]

Hello Sharib,

Check these links

Regards,

Amit Barnawal

[former_member184628]

Hi Amit,

We have used Sun JVM 1.4.2_25 during the installation.

Is it the right one?

Regards,

Sharib Tasneem