Urgent plz...CHanging project/maintenance cycle phase

[Former Member]

i have implementation project and activated ChaRM for it.

the task list and project cycle has been created scuccessfully.

i created change request and assigned to that task list. when i set status "Development Complete" i need to import the TRs manually (SDMJ), but for that the phase of the cycle should be "DEVELOPMENT WITH RELEASE"

i can change the task list phase by executing report /TMWFLOW/PHCNTRL_DB_UTILITY and the TR is imported to QAS successfully as well but the project cycle (SDDV) is still in :DEVELOPMENT W/O RELEASE" ???

and when i try to change the phase (CRM_DNO_MONITOR -> SDDV -> Next phase) it gives error

Message no. SOCM_ACTION_LOG 090

Diagnosis
An exception has been triggered in PPF action processing.

System Response
Action processing has been terminated. The status of the transaction is still incorrect.

Procedure
You cannot execute the action until the cause of the error has been removed.

The error messages will be kept until the transaction is next checked for subsequent analysis.

Procedure for System Administration
If necessary, analyze other messages in the application log for the incorrect transaction. To analyze the termination, you can activate the breakpoints in the checkpoint group socm_exception.

Additional Information:
Exception CX_SOCM_CONDITION_VIOLATED occurred (program:

CL_IM_CHM1_HF_CHECK_SET=======CP, include:

CL_IM_CHM1_HF_CHECK_SET=======CM002, line: 327).

Please Help

[prakhar_saxena · Accepted solution]

HI

For phase change

goto project choose the maintaince cycle and check the lock should be removed from all the task and activities

now com back to system landscape --change req tab and choose the maintenance cycle by clicking service desk

this will open the transaction

here in change mode choose the recheck again and then choose the action to move to next phase if there are errors try removing them

hope it helps

regards

prakhar

[Former Member · Accepted solution]

all tasks/activities are unlocked in my task list, but when i go to change phase through Service DEsk ,it gives error

Exception CX_SOCM_CONDITION_VIOLATED occurred (program:

CL_IM_CHM1_HF_CHECK_SET=======CP, include:

CL_IM_CHM1_HF_CHECK_SET=======CM002, line: 327).

[prakhar_saxena · Accepted solution]

Hi

check these notes

Note 913810 - Missing auth during phase change in maintenance cycle

Note 841620 - Entries are missing in table TSOCM_TRTY_MAP

Note 1336567 - Wrong status profile is read from SOCM_STATUS_VALUES

1419151 Short dump after activating "Extended authorization checks"

1358427 Checks consistency of an assigned Solution Manager context

1453658 Change transaction cannot be assigned to cycle

1568289 ChaRM: enhancement of normal correction creation error log

1426029 ChaRM: limited value range for parameter CHECK_NTIMES_SOCM

1562923 UNCAUGHT_EXCEPTION in program RNOTIFUPDATE01

1550364 ChaRM: enhancement of urgent correction creation error log

1616495 ChaRM: Project cycle transaction not linked to task list

1629274 CX_SOCM_CONDITION_VIOLATED results in BSP error in SMMJ

further you can check more on smp for sap notes

hope it helps

regards

prakhar

[Former Member · Accepted solution]

thank you Prakhar for ur reply..

Prakhar can you plz correct me..

when we activate charm, it creates a Task List and a Project cycle. Is it necessary that these two must be synchronized??

Means the status (i.e dev with release, test, go live) should be same or we can transport all the TRs only by maintaining Task List??

Because i can not change the status of SErvice DEsk Project any means but i can transport TRs by changing Task List status by /TMWFLOW/PHCNTRL_DB_UTILITY..

Please help

[prakhar_saxena · Accepted solution]

thank you Prakhar for ur reply..
> 
> Prakhar can you plz correct me..
> when we activate charm, it creates a Task List and a Project cycle. Is it necessary that these two must be synchronized??
> Means the status (i.e dev with release, test, go live) should be same or we can transport all the TRs only by maintaining Task List??
yes ..task list and project cycle must be in sync
> Because i can not change the status of SErvice DEsk Project any means but i can transport TRs by changing Task List status by /TMWFLOW/PHCNTRL_DB_UTILITY..
> 
> Please help

there is no service desk project...but a service desk transaction wihch in turn automatically updates the status of task list..this transaction and task list both are attached to corr changes of ur project

generally the process is to change the status using service desk transaction not using that report that report is used in case of problem occured....therefore used for force closing the cycle.

Hope it clarifies

Regards

Prakhar

Edited by: Prakhar Saxena on Jan 9, 2012 11:00 AM

[Former Member · Accepted solution]

thankyou prakhar for the clearification..

that means the service desk transaction is the original way to change the phase of the task list, rite?

but it gives error when i try to change the status of service desk transaction

An action was terminated due to an exceptional situation.
Message no. SOCM_ACTION_LOG 090

Diagnosis
An exception has been triggered in PPF action processing.

System Response
Action processing has been terminated. The status of the transaction is still incorrect.

Procedure
You cannot execute the action until the cause of the error has been removed.

The error messages will be kept until the transaction is next checked for subsequent analysis.

Procedure for System Administration
If necessary, analyze other messages in the application log for the incorrect transaction. To analyze the termination, you can activate the breakpoints in the checkpoint group socm_exception.

Additional Information:
Exception CX_SOCM_CONDITION_VIOLATED occurred (program:

CL_IM_CHM1_HF_CHECK_SET=======CP, include:

CL_IM_CHM1_HF_CHECK_SET=======CM002, line: 327).

The notes u mentioned can not be implemented status

[prakhar_saxena · Accepted solution]

u understood correct

if notes can't be implemented better raise oss so that sap can logon and check

because its difficult to guide in these type of errors without logon

[Former Member · Accepted solution]

again thank you prakhar

ok i will rasie oss for the issue but for time being is it ok to change the phase by the report /TMWFLOW/PHCNTRL_DB_UTILITY ??

[prakhar_saxena · Accepted solution]

better close the current maitenance cycle and transaction using the report

and then later on

create a new one and check if the problem persists if so then raise oss

[Former Member · Accepted solution]

i have created new project and new project cycle but the issue still persists..

[prakhar_saxena · Accepted solution]

raise OSS

[Former Member]

HI ,

can you check this thread

Also in SCMA -you can see the project track ,when you expand are you able to see that all the tasks are unlocked?

Regards

Madhav

[Former Member]

yes all the tasks in the task list are unlocked.

futher the refrenced post was related to BP problem. i have checked the user is assigned the BP as well

[Former Member]

problem solved,

i was trying to change the phase of the project cycle without assigning any Change Document to it .

[Former Member]

Hi Hasan,

Can you try to chnage the status from SCMA transaction instead of going through crm_dno_monitor?

Regards

madhav

[Former Member]

Thanks Madhav for reply

I tried as u said by txn SCMa, it giave the same error

Change Transaction is incorrect

Phase transition from development without release to development with release not Possible