Document in Easy DMS and SAP DMS is lock cannot be accessed

[ryan_lazaro3]

Hello Guru,

Document in Easy DMS and SAP DMS is lock cannot be accessed. when check in Easy DMS the document 123 excel file is not accessible cannot be open, it has an icon on pencil with red circle sign.

when check in SAP GUi, the padlock is unlock, file cannot be open as well with error (File C:\EasyDMS\SAP_400\PRE1234567890 could not be accessed.

how can we fixed this and unlock the document excel so that we can open it. Please advise. Thanks

[christoph_hopf · Accepted solution]

Hi,

based on your description it seems to me that this original file is currently checked out for editing. So maybe another user is

editing this file and so you cannot access it.

If no other user edits the file you can try to use the function 'Exit Edit mode' in the context menu of EasyDMS. This will checkin the file again and restore the last checked in version.

Best regards,

Christoph

[ryan_lazaro3 · Accepted solution]

Hello Christof

you are correct, thank you.

[christoph_hopf]

Hi,

based on your description it seems to me that this original file is currently checked out for editing. So maybe another user is

editing this file and so you cannot access it.

If no other user edits the file you can try to use the function 'Exit Edit mode' in the context menu of EasyDMS. This will checkin the file again and restore the last checked in version.

Best regards,

Christoph