File adapter

[Former Member]

Hi,

We are picking up files from FTP server which was fine since 2yrs but since last week we are not able to to pcik the

files and no changes has been made.

I checked in CC monitoring it is hitting the server for every 10min but not processing anythng. So I checked FTP server and it is

fine and i can see files are sitting there.

I am not understanding the problem as why PI is not picking the files though FTP server contains files and even I restarted comm channel as well but still same.

As it is not picking files I am unable to se the errors aslo.

Can anyone please help me what more I can check.

[former_member187339]

Hi,

May be the file channel is locked. Which version of PI are you in? If you have NWA then:

goto NWA and check if there is a lock on the aprticular adapter. In NWA ->Availability and Performance Management -> Resource Monitoring -> Locks

else go to Visual Admin >Cluster>Services-->Locking Adapter.

Restart the Adapter service for file

Regards

Suraj

[Former Member]

Hi,

But how to go into NWA is there any url or else I need to ask basis team.

Can you please help me.

[former_member187339]

hi,

If you are not sure of the url then you might not have the login too. Check and take help from Basis.

The nwa url format is http://<server>:<port>/nwa.

Regards

Suraj

[Former Member]

I am on PI 7.0 version

[Former Member]

I am able to logon using that url but i didnt find the NWA ->Availability and Performance Management -> Resource Monitoring -> Locks

Can you please guide me in more details how to see the locks and I am using PI 7.0

[former_member192238]

Raju,

I f you are using 7.0 then there is no NWA you have to see in

Visual Admin >Cluster>Services-->Locking Adapter.

Regards

Praveen

[Former Member]

thanks praveen but what is the url for that to check

[former_member187339]

Hi,

Yes you need to go through visual Admin.

Check this thread too:

Search SDN and you will find more solutions

Regards

Suraj

[deepak_shah]

Hi..

please check following thread:

Regards,

Deepak.

[Former Member]

Hi,

Thanks for helping me out.

I saw few of them in locking adapters but unable to understand which one is exactly what I am looking for.

Can you please guide me in detial and even I asked basis team but they are aslo confused.

[former_member187339]

Hi,

If there is some entry with "File Adapter" or "File" (didn't remember the exact word) then that should be the one.

Try to unlock it and see whether the file is getting picked or not.

Regards

Suraj

[Former Member]

Hi Suraj,

Once again thanks..I can see file adapter in display locks I will tyr to delete and see.

I will give point for ur help.

[Former Member]

recreated the CC and it is working fine..

[former_member192238]

Hi Raju,

Do the full cache refresh with url http://<host>:5<sys#>00/CPACache/refresh?mode=full this can solve your problem.

Regards

Praveen

[Former Member]

I did but still same it is hitting but not processing