credit memo request with reference to many invoices

[Former Member]

Hello All

I am having a business case where the user trying to create a credit memo request with reference to the invoice which is already issues to the customer

there he realized there are around 60 line item from different invoice has to be created for the same payer

Is there is any way where we could create one credit memo request with reference to many invoices for only one payer?

Thanks

[Jelena]

The steps described by sureshsd above are feasible in VA01, as long as Sold-to (not just Payer) is the same.

But, quite honestly, I would've generated separate CR for each invoice. It just seems like a "cleaner" process to me.

[Former Member]

Hello,

I doubt whether this can be possible to create a credit memo request from many invoice's line items together.....

But it is (the answer given above) worth trying in your test/ QA system before recommending it to the user.

Regards,

SAM

[Former Member]

in the credit memo request screen

go to sales document-create with reference

select item selection and select the line items.

repeat the process with other reference.