ITS Mobile gives error

[Former Member]

Hello All,

I followed step by step procedure or ITSMobile for creating service and enabling through GUI configuration.

I created my service for SAP standard transaction SBWP (business workplace) however when testing the service it gives the following error -

Unknown type CUST_CTRL for element SINWP_CONTAINER.

Please assist.

Appreciate all your help truly !!!

Thanks and Regards,

Samta

[former_member194364]

Hello Samta,

I believe reason for this error - is that SWBP is not suitable to be called via an ITSMobile service?

"

Unknown type CUST_CTRL for element SINWP_CONTAINER.

"

usually means an unsupported dynpro element for ITSMobile is being used. See note

[1037715|https://service.sap.com/sap/support/notes/1037715] for a list about the supported screen elements.

Regards,

Oisin

[Former Member]

Hello Oisin,

I got passed this error, by adding this parameter in the GUI configuration -

~SOURCES ITSMOBILE and

~THEME 99

However, now I am getting a URL page cannot be found message since we have used reverse proxy and the original link to the app is - http://<hostname>:<port>/sap/bc/gui/sap/its/zsbwp?sap-client=020

and the reverse proxy link we use is - http://<proxy_name>/sap/bc/gui/sap/its/zsbwp?sap-client=020

It launches the login page which is perfect. Howver the ITS application automatically generates a session and the redirect URL looks like -

https://<proxy_name>/sap(cz1TSUQlM2FBTk9OJTNhY2d1bngyMDFfRFYyXzAxJTNhemZyTlVFeG85OERLV3pvcjlwRjlxMEF...

Now this URl cannot be found. How can reverse proxy be maintained for this, since what I understand is everytime WebGui iview creates a new session ID, so I am not able create exact prefix for ITS requests in mapping. Can some help me with this issue

Appreciate all your help.

Thanks and Regards,

Samta

[former_member194364]

Hello Samta,

The following Blog might be of interest: [ Reverse Proxies for ITS Applications |http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/1426] [original link is broken] [original link is broken] [original link is broken];

The recommendation from the SAP side is to use the SAP Webdispatcher to act as the Reverse Proxy.

See the Web Dispatcher [WIKI|http://wiki.sdn.sap.com/wiki/display/SI/SAPWebDispatcher]

Regards,

Oisin