cancel
Showing results for 
Search instead for 
Did you mean: 

BO BI 4.0 Access problem after restart of Netweaver 7.3

Former Member
0 Kudos

After the customer deploys a BI application, when he restart the system,the application disappear. On the default trace file, the fo

llowing

error is being logged:

Could not start portal service: com.sap.ip.bi.web.portal.deployment.

bideployment

[EXCEPTION]

com.sapportals.portal.prt.service.ServiceException: Error while

retrieving service: com.sap.ip.bi.web.portal.deployment.bideployment

Caused by: com.sap.portal.prt.broker.PortalServiceNotFoundException:

Could not retrieve portal service: com.sap.ip.bi.web.portal.deployment

|bideployment

Caused by: com.sap.portal.prt.om.ObjectNotAvailableException: Object:

[com.sap.ip.bi.web.portal.deployment|bideployment] load failed

Caused by: com.sap.portal.prt.broker.PortalService

InstantiationException: Could not instantiate implementation class

com.sap.ip.bi.webapplications.deployment.services.BIDeploymentService ofPortal Service com.sap.ip.bi.web.portal.deployment|bideploym

ent because:Error occured during the instansiation process. Check the cause

exception for more details.

Caused by: java.lang.InstantiationException: com.sap.ip.bi.

webapplications.deployment.services.BIDeploymentService

Regards,

Saloua.

Accepted Solutions (0)

Answers (1)

Answers (1)

0 Kudos

Hi Saloua,

You may try to start the BI services manually:

NWA -> Operations -> Start&Stop -> Java Applications -> filter on

com.sap.ip.bi*

Regards,

Abhishek