on 12-30-2011 9:49 AM
After the customer deploys a BI application, when he restart the system,the application disappear. On the default trace file, the fo
llowing
error is being logged:
Could not start portal service: com.sap.ip.bi.web.portal.deployment.
bideployment
[EXCEPTION]
com.sapportals.portal.prt.service.ServiceException: Error while
retrieving service: com.sap.ip.bi.web.portal.deployment.bideployment
Caused by: com.sap.portal.prt.broker.PortalServiceNotFoundException:
Could not retrieve portal service: com.sap.ip.bi.web.portal.deployment
|bideployment
Caused by: com.sap.portal.prt.om.ObjectNotAvailableException: Object:
[com.sap.ip.bi.web.portal.deployment|bideployment] load failed
Caused by: com.sap.portal.prt.broker.PortalService
InstantiationException: Could not instantiate implementation class
com.sap.ip.bi.webapplications.deployment.services.BIDeploymentService ofPortal Service com.sap.ip.bi.web.portal.deployment|bideploym
ent because:Error occured during the instansiation process. Check the cause
exception for more details.
Caused by: java.lang.InstantiationException: com.sap.ip.bi.
webapplications.deployment.services.BIDeploymentService
Regards,
Saloua.
Hi Saloua,
You may try to start the BI services manually:
NWA -> Operations -> Start&Stop -> Java Applications -> filter on
com.sap.ip.bi*
Regards,
Abhishek
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