RCA for VAR

[Former Member]

Hello Gurus

I have an issue I hope you can help me with.

My company is a VAR for SAP and we have several customers that we all access using saprouter.

Now I want to setup RCA for these customers.

I have installed the agents on client side.

To get the systems in SLD (and SMSY/LMDB) I try to use the default tools.

So for registering ABAP-stack I use transaction RZ70.

The direct connection fails but after altering the RFC SLD_UC by adding the saprouterstring the system registers.

Now I try to do the same for the J2EE-instance.

I go to the visual administrator and look for the SLD Data Supplier service.

Here's my issue, I can't add the routerstring to these settings.

So registering fails.

I expect similar issues when I have to connect the agents to Solution Manager and Wily EM.

How can I set this up?

Regards,

David

[Former Member]

Kickup....