Serial Number System Status is EDEL and ESTO, SAP does not allow to do PGI

[Former Member]

Hello All,

We are unable to make PGI for Sales Order 2066904/10 because of wrong Serial Number Status.

Delivery note was created on the 22.12.2012 and then due to errors deleted on 27.12.2012.

Problem is that now we need to do PGI but Serial Number System Status is EDEL and ESTO, SAP does not allow to do PGI with Serial Number Status ESTO.

These 8 products are in Stock and available for this Sales Order, one of the Serial Numbers is with OK Status

8115001012

8115001057

8115001058

8115001079

8115001081 with OK status

8115001180

8115001181

8115001690

Please let us know how to correct the problem so we could do PGI for this Order?

This scenario is not replicable in RST(Quality System)

Our Findings:

** 1. We have tried IQ02>Edit>Special Serial No Functions>Manual Transactions>To Stock, But it still do not remove EDEL.

2. Is it suggestible to use T Code BS22 and thereby change PMS8 to Warning? I am not sure regarding this since this a SAP managed Table

Your help is highly obliged......This is very urgent..........

Regards,

Anirban

SD Consultant

[jpfriends079 · Accepted solution]

Refer following SAP Notes, I think it can be helpful and it clearly states what you need to do:

- Note 926960 - Equipment/serial number: Change of the serial number

- Note 176283 - Serial no. has status EDEL w/o delivery assignment

- Note 369161 - Serial numbers with delivery and movement type 161

You can also try your luck with Serial No. usage setting in TCode OIS2.

Regards

JP

[Former Member · Accepted solution]

Hello JP,

Thanks for ur response. Can u pls tell me how to go about OIS2.

Regards ,

Anirban

[jpfriends079 · Accepted solution]

Follow the following path in IMG:

SPRO - SD - Basic Functions - Serial Numbers - Determine Serial Number Profiles(OIS2)

Regards

JP

[Former Member · Accepted solution]

Hi JP,

I am aware about the path. but can u pls tell me what i should do after going inside and selecting my profile which is Z002. Do I need to change any of the settings there which may resolve my problem.

Regards,

Anirban

[jpfriends079 · Accepted solution]

There you can check:

- Stock Check for Serial Numbers

- Equipment category

But, my opinion, any change to existing profile is not adviseable.

Refer the note suggested. With my experience, those will definitely help you to resolve your issue.

Thanks & Regards

JP

[Former Member · Accepted solution]

Hi JP,

Thanks for ur prompt response. Will get back to u asap on the outcome.

Regards,

Anrban

[Former Member · Accepted solution]

Hi,

I have encountered same issue today and here is the solution:

1. Manually changed the status from EDEL/ESTO to ECUS

Go to Edit > Special Serial Number Functions > Manual Transaction and select "To Customer", then save.

2. Once status is in ECUS, change the serial number status back to ESTO.

Go to Edit > Special Serial Number Functions > Manual Transaction and select "To Stock", then save.

After doing the 2 steps above, you should be able to do PGI using the serial number.

Kindly advise if it works for you.

Regards,

Vhanie