Error: Cannot connect to SFTP server ; channel is not opened

[Former Member]

Hi PI Gurus,

Sender SFTP CC is getting error:

Error: Cannot connect to SFTP server. channel is not opened. (Software version: 3.0.23)

Can anyone guide me, what this error means 'channel is not opened'

Is the issue is at SFTP server location?

Regards,

Krishna Chauhan

[Former Member]

Hi,

Problem resolved after SFTP server restart.

Regards,

Krishna Chauhan

[Former Member]

Hi,

Now the error has changed:

Session.connect: java.net.SocketTimeoutException: Read timed out

I have increased the pooling interval to 1 Hr from 1 Min. Waiting for the next pooling interval result.

Guide me if I am heading right.... or anything else needs to be done.

Regards,

Krishna Chauhan

[Former Member]

Hi Krishna,

Check the host to which CC is pointing to.

Next, try to ping the Host with the IP address.. if you are not able to ping then the issue is with the SFTP server.

[Former Member]

Hi Hareen,

Tks for the response. I am able to ping the host.

We are using ADVANTCO SFTP adapter, What does Error: 'channel is not opened' means?

I have actived the CChannel again, still the same error is comining.

Regards,

Krishna Chauhan

[prateek]

Is it a new configuration or a working one?

Regards,

Prateek Raj Srivastava

[Former Member]

Hi,

It is a working interface.

Regards,

Krishna Chauhan