Solution Manager 7.1 SP4: Session Timeout during SOLMAN_SETUP

[Former Member]

Hello Experts,

We recently installed Solution Manager 7.1 SP4 on Linux/Oracle. We also completed the System Preparation and Basic Configuration part of the SOLMAN_SETUP wizard as well (which includes applying the Central Correction Note and other steps).

During the Managed System Setup Part, as soon as we click on the Configure System for a managed system - a new window opens up and immediately we get the below timeout messages:

This session will terminate due to inactivity in 0:00 minutes

To continue working in this session, choose 'Continue Session'

The above is immediately followed by the actual session timeout message:

This session terminated due to inactivity.

Click Close Popup

or to start new session, press F5.

Now even if we press F5/Refresh, the same cycle repeats.

I already checked the ICM timeout parameters as mentioned in the Guide and further findings with regards to ITS update as in thread

Applying the latest kernel patch also did not help. The strange issue is that the session timeout occurs only the LMDB related services, wherease normal services like WEBGUI etc work fine.

Please suggest if anyone came across this issue, especially after update to SP04.

Thanks and Regards,

Srikishan

[mateus_pedroso · Accepted solution]

Hi

The KB article 1655770 will help you to solve this issue.

[Former Member · Accepted solution]

Hi,

Thanks, I will check the note steps and close this thread accordingly.

Perhaps I need to hone my notes searching skills !

Regards,

Srikishan