user doesn't receive the mails from SAP
the problem that a user doesn't receive the mails from SAP in spit of the mails is on status transmitted on SAP.
you can find as below the description of the problem :
the mail in status "waiting for communication services" ==> afeter the job witch send the mail finished ==> i find that the status of the mail is 'Transmitted" .
but the user didnt receive any mail from SAP
do you have any idea please to resolve this problem
Tanks in advance