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user doesn't receive the mails from SAP

Hello Experts,

the problem that a user doesn't receive the mails from SAP in spit of the mails is on status transmitted on SAP.

you can find as below the description of the problem :

the mail in status "waiting for communication services" ==> afeter the job witch send the mail finished ==> i find that the status of the mail is 'Transmitted" .

but the user didnt receive any mail from SAP

do you have any idea please to resolve this problem

Tanks in advance

Best Reagards

nana

Former Member
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