Error while creating Credit Memo Request for Milestone billing invoice

[Former Member]

Hi All,

I have a scenario where i have Milestone billing(% based) at header level in Contracts. I create Invoice for that and then try to create Credit Memo Request with reference to the Invoice.

Problem comes when we try to change the qty in the credit memo request. we are able to change the qty but the value is not changing. It remains the same constant value of that milestone.

In my copy control from Invoice to Credit memo request for the item category i have maintained the pricing type as "C" because i want to copy and manual conditions.

So kindly let me know which config setting should be done so that whenever i change the qty the value should also be changed.

Please Note : This is happening only when my billing plan is at header level. For Billing plan at Item level its working fine.....

Thanks.....

[Former Member]

Hiiii.....

Can anyone please advise on the below issue of mine.....

Thanks alot for the help.......in advance