on 12-22-2011 7:49 AM
Hi All,
I have configured service desk but i have following queries.
1.When i receive a ticket, for evry ticket in right top corner it shows a error, it says to select sold to party. for evry ticket i need to add sold to party manually. ( i have two sold to parties). Is there any way i can assign only one sold to party automatically.
2. In create rule i have created two rules in crm_dno_1. But in status it says responsibility is incomplete.
3. In ppoma_crm i have created organisation structure but none of the object has got business partner. they are blank.
I will be glad if some can post ur suggestions.
Thanks in advance
if i submit meesage from solman im not getting errors but if i submit a message from prd or dev , im getting error.
Kindly assist me regarding this.
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