on 12-19-2011 8:00 AM
Hi Guru's,
When I try to create a support message in SolMan 7.1 I get an error message 513.
No message is being created, I zoomed in on the issue and found that every time I try to create a message (help-create support message) a shortdump occurs.
Category ABAP Programming Error
Runtime Errors GETWA_NOT_ASSIGNED
ABAP Program SAPLCRM_DNO_TOOLS
Application Component CRM-BTX-SVO
Date and Time 19.12.2011 01:46:00
Short text
Field symbol has not yet been assigned.
What happened?
Error in the ABAP Application Program
The current ABAP program "SAPLCRM_DNO_TOOLS" had to be terminated because it
has
come across a statement that unfortunately cannot be executed.
Error analysis
You attempted to access an unassigned field symbol
(data segment "-1").
This error may occur if
- You address a typed field symbol before it has been set with
ASSIGN
- You address a field symbol that pointed to the line of an
internal table that was deleted
- You address a field symbol that was previously reset using
UNASSIGN or that pointed to a local field that no
longer exists
- You address a global function interface, although the
respective function module is not active - that is, is
not in the list of active calls. The list of active calls
can be taken from this short dump.
How to correct the error
If the error occures in a non-modified SAP program, you may be able to
find an interim solution in an SAP Note.
If you have access to SAP Notes, carry out a search with the following
keywords:
"GETWA_NOT_ASSIGNED" " "
"SAPLCRM_DNO_TOOLS" or "LCRM_DNO_TOOLSU01"
"CRM_DNO_READ_DOCFLOW_CRM"
If you cannot solve the problem yourself and want to send an error
notification to SAP, include the following information:
1. The description of the current problem (short dump)
To save the description, choose "System->List->Save->Local File
(Unconverted)".
2. Corresponding system log
Display the system log by calling transaction SM21.
Restrict the time interval to 10 minutes before and five minutes
after the short dump. Then choose "System->List->Save->Local File
(Unconverted)".
3. If the problem occurs in a problem of your own or a modified SAP
program: The source code of the program
In the editor, choose "Utilities->More
Utilities->Upload/Download->Download".
4. Details about the conditions under which the error occurred or which
actions and input led to the error.
Please help out, it was working fine before, but somehow something got altered in the system
Hi
If it was working fine earlier then might be the root cause is bcos table entry
goto sm30 BCOS_CUST table and check the RFC is maintained with OSS_MSG entry
Note There should be just one entry and RFC are working fine
hope it helps
Regards
Prakhar
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Hi
try this notes
1 notes
1522809 - Solution Manager: Because of error 513, no message was created in Support Desk System
Note 1356510 - Reporter (created by) is not determined for basis message
2
check if the below action is present and not deleted. too
SLFN0001_ADVANCED_UPDATE_DNO
3 rest BP ibase entries are intact.
hope above helps
regards
prakhar
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