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GETWA_NOT_ASSIGNED

Former Member
0 Kudos

Hi Guru's,

When I try to create a support message in SolMan 7.1 I get an error message 513.

No message is being created, I zoomed in on the issue and found that every time I try to create a message (help-create support message) a shortdump occurs.

Category ABAP Programming Error

Runtime Errors GETWA_NOT_ASSIGNED

ABAP Program SAPLCRM_DNO_TOOLS

Application Component CRM-BTX-SVO

Date and Time 19.12.2011 01:46:00

Short text

Field symbol has not yet been assigned.

What happened?

Error in the ABAP Application Program

The current ABAP program "SAPLCRM_DNO_TOOLS" had to be terminated because it

has

come across a statement that unfortunately cannot be executed.

Error analysis

You attempted to access an unassigned field symbol

(data segment "-1").

This error may occur if

- You address a typed field symbol before it has been set with

ASSIGN

- You address a field symbol that pointed to the line of an

internal table that was deleted

- You address a field symbol that was previously reset using

UNASSIGN or that pointed to a local field that no

longer exists

- You address a global function interface, although the

respective function module is not active - that is, is

not in the list of active calls. The list of active calls

can be taken from this short dump.

How to correct the error

If the error occures in a non-modified SAP program, you may be able to

find an interim solution in an SAP Note.

If you have access to SAP Notes, carry out a search with the following

keywords:

"GETWA_NOT_ASSIGNED" " "

"SAPLCRM_DNO_TOOLS" or "LCRM_DNO_TOOLSU01"

"CRM_DNO_READ_DOCFLOW_CRM"

If you cannot solve the problem yourself and want to send an error

notification to SAP, include the following information:

1. The description of the current problem (short dump)

To save the description, choose "System->List->Save->Local File

(Unconverted)".

2. Corresponding system log

Display the system log by calling transaction SM21.

Restrict the time interval to 10 minutes before and five minutes

after the short dump. Then choose "System->List->Save->Local File

(Unconverted)".

3. If the problem occurs in a problem of your own or a modified SAP

program: The source code of the program

In the editor, choose "Utilities->More

Utilities->Upload/Download->Download".

4. Details about the conditions under which the error occurred or which

actions and input led to the error.

Please help out, it was working fine before, but somehow something got altered in the system

Accepted Solutions (0)

Answers (1)

Answers (1)

prakhar_saxena
Active Contributor
0 Kudos

Hi

If it was working fine earlier then might be the root cause is bcos table entry

goto sm30 BCOS_CUST table and check the RFC is maintained with OSS_MSG entry

Note There should be just one entry and RFC are working fine

hope it helps

Regards

Prakhar

Former Member
0 Kudos

Hi Prakhar,

Unfortunately this is not the answer....

RFC is SM_SIDCLNTxxx_BACK and is working fine.

Both connection and authorization test are positive.

Regards,

David

prakhar_saxena
Active Contributor
0 Kudos

Hi

try this notes

1 notes

1522809 - Solution Manager: Because of error 513, no message was created in Support Desk System

Note 1356510 - Reporter (created by) is not determined for basis message

2

check if the below action is present and not deleted. too

SLFN0001_ADVANCED_UPDATE_DNO

3 rest BP ibase entries are intact.

hope above helps

regards

prakhar

Former Member
0 Kudos

My system is 7.1, maybe I should have mentioned that earlier.

Checked the Note, doesn't apply to my issue, no message is created.

BP and I-Base both exist....

Any other suggestions?

prakhar_saxena
Active Contributor
0 Kudos

have you checked

can you post message in solman via help -> menu with same user having that bp

does it bp have the id value for solman client and satellite client both

can you try this and let me know

Former Member
0 Kudos

I seem to have somehow solved my issue.

By doublechecking all my settings....

Unfortunately without knowing what exactly went wrong....

Thanks (and points) for the effort!