Setting up workflow notification mailbox to receive notification on mobile

[former_member233090]

Hi,

I am working on iOS and could manage triggering workflow from App on mobile device into the server. I could see the message in server and now I am trying to send a response through a workflow. What are the settings I need to do in SCC to make this work and get the notification mail in the mobile device? I tried configuring the notification mailbox too but didn't know how to proceed. Can someone help me with this?

Thanks in advance.

[david_brandow]

Have you been following through the steps outlined in the documentation? What values have you use in configuring the device user/application connection, the workflow and the mailbox? Which mail server are you using? What errors are you getting, if any? Have you set the trace level of WorkflowClient to Debug and, if so, are there any errors in those logs? Have you confirmed that the message you are sending has the correct information in its fields in relation to the matching and extraction rules of your workflow?