How to Map the Categorization Reasons(SAP CRM) with Order Reasons(SD ECC )

[Former Member]

Hi Team .

I have created a service order for a spare parts material in CRM Web ui , order got saved successfully without errors and had replicated to ECC system.

Issue : When the user is processing billing in ECC , the system is asking for the order reasons to enter for the Item . (Checked the order in the incompletion log in of ECC) . Though we have maintained the categorizations in the CRM System.

The order reasons in the SD (ECC) and categorizations in the CRM are same.

Client requirement: The order created in CRM by mentioning the categorization reasons should automatically replicate to the ECC system without deviation and billing should happen in ECC without asking the order reasons.

Note # Order reasons cannot be removed from the ECC System

Regards,

VCS

[Former Member]

Dear Team,

I had resolved the issue on my own .

Sol : We had made the Order reasons mandatory in the CRM Web UI service order and we had removed the Incompletion Log for that particualr transactions types from the SD.

Regards,

VCS