Error accessing device data in netweaver."Unable to read data;can't connect
We have implemented MAM in one of our client here in India. Its around 7 months the project been gone live.
From last few weeks we are facing problem accessing Device in Netweaver.
We prepared a patch to be applied to devices but on searching by providing mobile device name ie. eg. MOBILE_000011 it gives an error which says "Unable to read data; cannot connect to middleware".
It searches the device successfully but but doesnt display its device details,components etc.
I checked in MI server for short dumps TSV_TNEW_PAGE_ALLOC_FAILED.
All the measures have been taken to remove this dump. But problem still persist.
Please suggest to identify the problem.
Thanks, Amit Sharma