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Error accessing device data in netweaver."Unable to read data;can't connect

Hi Friends,

We have implemented MAM in one of our client here in India. Its around 7 months the project been gone live.

From last few weeks we are facing problem accessing Device in Netweaver.

We prepared a patch to be applied to devices but on searching by providing mobile device name ie. eg. MOBILE_000011 it gives an error which says "Unable to read data; cannot connect to middleware".

It searches the device successfully but but doesnt display its device details,components etc.

I checked in MI server for short dumps TSV_TNEW_PAGE_ALLOC_FAILED.

All the measures have been taken to remove this dump. But problem still persist.

Please suggest to identify the problem.

Thanks, Amit Sharma

Former Member
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