Dashboard in briefing book is not refreshed

[Former Member]

Hi Guru:

We face an issue.

We have a briefing book which has 1 dashboard and 4 reports.

We found when there is change in the data, the dashboard is not refreshed by clicking the refresh button, the 4 reports refresh successfully.

Any idea?

Thanks.

Eric

[Former Member]

More detail for our issue.

First the data is not refreshed, we at the beginning doubt this is due to the briefing book is transported from DEV.

But in DEV we did a simple testing, we create a new briefing book, add one dashboard which has spend by management org in the dashboard. Then we changed the description of one management org, cleared the cash, then do a refresh, the description is not refreshed.

Seems it is a bug of SPM?

Anyone has a briefing book with dashboard refreshed successfully?

Thanks.

Eric