SRM AS JAVA not starting(JControl.EXE and Server0 are not starting )

[Former Member]

Hi All,

We have SAP SRM 7.0 AS ABAP and AS JAVA with SAP PI and MDM installed on Windows Server 2008 R2.

When we are trying to start SRM as JAVA from SAPMMC is not starting.

The JControl.EXE and Server0 are not starting.

For your convenience I am pasting error part of trace files

Our dev_jcontrol log file text is as follows:

Thr 7112 JControlExecuteBootstrap: execute bootstrap process bootstrap

Thr 7112 Node: bootstrap java home is set by profile parameter

Thr 7112 Java Home: C:\j2sdk1.4.2_19-x64

Thr 7112 JStartupICheckFrameworkPackage: can't find framework package E:\usr\sap\SRJ\JC22\exe\jvmx.jar

Thr 7112 JControlICheckProcessList: process server0 started (PID:4688)

Thr 7112 Thu Dec 15 16:43:42 2011

Thr 7112 JControlICheckProcessList: process server0 (pid:4688) died (RUN-FLAG)

Thr 7112 JControlIResetProcess: reset process server0

Thr 7112 JControlIResetProcess: server0 not running -> increase error count (4)

Thr 7112 JControlICheckProcessList: running flight recorder:

Thr 7112 C:\j2sdk1.4.2_19-x64\bin\java -classpath ../j2ee/cluster/bootstrap/sap.com_tcbl_{offline_launcher}impl.jar com.sap.engine.offline.OfflineToolStart com.sap.engine.flightrecorder.core.Collector ../j2ee/cluster/bootstrap -node ID228052750 1323947582 -bz E:\usr\sap\SRJ\SYS\global

Thr 5568 Thu Dec 15 17:23:18 2011

Thr 5568 JControlSigInt: signal = 2

Thr 5568 JControlIStopInstance: shutting down (command: 0)

Thr 5568 JControlIProcessSoftKill: soft kill of process dispatcher (pid:7648)

Thr 5568 ERROR => invalid connect to named pipe (rc = 232) http://jstartnt.c 268

Thr 5568 ERROR => Can't send soft kill (rc=-1) http://jcntrxxi.c 1743

Thr 5568 JControlIProcessSoftKill: soft kill of process SDM (pid:7664)

Thr 5568 ERROR => invalid connect to named pipe (rc = 232) http://jstartnt.c 268

Thr 5568 ERROR => Can't send soft kill (rc=-1) http://jcntrxxi.c 1743

Our dev_bootstrap log is:

Thr 7712 CCMS: AlMsUpload called by wp 1004.

Thr 7712 CCMS: AlMsUpload successful for E:\usr\sap\SRJ\JC22\log\ALMTTREE.DAT (302 MTEs).

Thr 7712 CCMS: CCMS Monitoring Initialization finished, rc=0.

Thr 7712 Node: bootstrap java home is set by profile parameter

Thr 7712 Java Home: C:\j2sdk1.4.2_19-x64

Thr 7712 JStartupICheckFrameworkPackage: can't find framework package E:\usr\sap\SRJ\JC22\exe\jvmx.jar

[Thr 6980] Thu Dec 15 16:40:57 2011

[Thr 6980] JHVM_RegisterNatives: com.sap.bc.krn.perf.PerfTimes

[Thr 7432] Thu Dec 15 16:41:07 2011

[Thr 7432] JLaunchIExitJava: exit hook is called (rc = 66)

[Thr 7432] JLaunchCloseProgram: good bye (exitcode = 66)

In dev_server0 the log is as follows:

[Thr 8168] Thu Dec 15 16:43:04 2011

[Thr 8168] JHVM_RegisterNatives: com.sap.bc.krn.perf.PerfTimes

[Thr 8168] JHVM_RegisterNatives: com.sap.bc.proj.jstartup.JStartupFramework

[Thr 8168] Thu Dec 15 16:43:05 2011

[Thr 8168] JLaunchISetClusterId: set cluster id 228052750

[Thr 8168] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]

[Thr 8168] JLaunchISetState: change state from [Waiting for start (1)] to [Starting (2)]

Thu Dec 15 16:43:17 2011

15.148: [GC 15.148: [ParNew: 174592K->15237K(261888K), 0.0522900 secs] 174592K->15237K(2009856K), 0.0525199 secs]

Thu Dec 15 16:43:23 2011

20.998: [GC 20.999: [ParNew: 189829K->19365K(261888K), 0.0452935 secs] 189829K->19365K(2009856K), 0.0454843 secs]

Thu Dec 15 16:43:29 2011

26.397: [GC 26.397: [ParNew: 193957K->24846K(261888K), 0.0279426 secs] 193957K->24846K(2009856K), 0.0280535 secs]

Thu Dec 15 16:43:32 2011

29.666: [GC 29.666: [ParNew: 199438K->27491K(261888K), 0.0166921 secs] 199438K->27491K(2009856K), 0.0167561 secs]

[Thr 5672] Thu Dec 15 16:43:36 2011

[Thr 5672] JHVM_RegisterNatives: com.sap.mw.rfc.driver.CpicDriver

[Thr 5672] JHVM_RegisterNatives: com.sap.i18n.cp.ConverterJNI

[Thr 5672] JHVM_RegisterNatives: 16 of 18 methods in com.sap.i18n.cp.ConverterJNI registered.

[Thr 5672] Thu Dec 15 16:43:37 2011

[Thr 5672] JHVM_RegisterNatives: com.sap.mw.rfc.engine.Compress

[Thr 7996] Thu Dec 15 16:43:39 2011

[Thr 7996] JLaunchIExitJava: exit hook is called (rc = -11113)

ERROR => The Java VM terminated with a non-zero exit code.

[Thr 7996] JLaunchCloseProgram: good bye (exitcode = -11113)

What should be the issue I am not getting. Please help me to solve this.

Thanks & Regards,

Ishan

[Former Member · Accepted solution]

Hello,

Could you paste jvm_bootstrap* and std_server* log files from work directory?

Thanks,

Siva Kumar

[Former Member]

Hi ,

Increase the heap memory and below parameters in config tool and restart the SAP server.

-XX:MaxNewSize

-XX:MaxPermSize

Thanks & Regards

Yogesh

[ashish_mishra2]

Hi,

above thread talks about the same problem and the reason is given as jdk version mismatch.

Please check the same.

If this is not the case, do let us know the recent changes made to the system after which problem is occurring.

This might be due to incorrect parameter settings as well.

Thanks.

Cheers !!!

Ashish

[Former Member]

Hi Ashish,

Thanks for your valuable reply.

The problem is solved.

It was due to incorrect parameter settings. We reset that parameter through Config tool n restarted the server.

Again many thanks for replying and helping us.

Thanks to Siva Kumar and Yogesh for replying.

Thanks and Regards,

Ishan

[Former Member]

Hello Siva Kumar,

Unfortunately I am facing the same problem.

Can you please provide me the parameter you changed through Configtool so that I can also check them in my system?

Best regards

Ernesto