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BAR chart is not appearing in RAR
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on 12-15-2011 11:41 AM
Hi,
We are at GRC 5.3 SP17 and facing issue that Bar chart is not appearing in Informer tab while doing risk analysis .user analysis,role analysis. Please note that IGS is configured alreday. Please advice.
Thanks,
Nayan
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Hi,
check the weather flie system is filled with risk analysis data and reduce the data from the file system and then restart the server once.
Then you can get the BAR chart in RAR.
Regards,
Arjuna.
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HI,
This note will provide you some hints: 1253724 - Troubleshoot "graphics rendering problem" in CC/RAR
Cheers,
Diego.
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Try restarting the services. Sometimes that does work in such cases.
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Hi Nayan,
Verify if the Internet Graphics Server (IGS) is configured and running. Go to: http://<host_name>:4<instance number>80 . A graphic screen should display If not successful check Installation Guide Appendix C. Always Use Fully Qualified Host Name!
Check for an entry for IGS server in Visual Admin. If not, then update it as graphs require IGS settings to be maintained.
Vikas
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