Technical Systems in Managed System Configuration greyed .

[Former Member]

Hi,

I upgraded ST-SER to 701_2010_1 SP0 and in the process of upgrading

this tool I had to also patch other components like ABAP,BASIS etc as

pre-requisites for this.

As this involved all the components to be patched, I

executed the initial,Basic configuration in solman_setup and everything

is fine.

In Initial I executed only the read SLD and skipped the other steps as

the other steps have been already executed after install of solution

manager .

In Basic Configuration I have executed all steps and everything has

executed successfully.

The problem is in Managed system configuration.

I have the Wily Introscope Manager Console showing all the statistics

of Agents and all Agents are attached.

The problem I see is first thing is the technical setting in the

Managed system diagnostics are greyed why is it ?

Second is when I execute the Managed system Diagnostics configuration , the first step Wily host agent fails all other steps are okay.

The error in this step is "No connection to any Wily Enterprise Manager"

Appreciate any advise.

Thanks,

Misba

[Former Member]

Hi Misba,

Regarding :"No connection to any Wily Enterprise Manager"

Have you already installed Willy EM on Solution Manager? is Wily EM running? (for example under windows it runs as a service)... if you go through http://<ip>:<port>/SMD under "managed systems" ->Introscope Agent you should see the corresponding ISAGENTs deployed and also the EM running at the top of the screen.

The message is clear, you have a problem with Willy EM.

Cheers,

Diego.

[Former Member]

Hi Misba,

Check if you have define the Wily while you did the basic setting for SOLMAN,

Also check if you have successfully completed the diagnostics pre-requisite in SOLMAN basic configuration. This is important.

And check if the entroscope manager is running or not at OS level.

Regards,

Sunny

[Former Member]

Hello Diego,

I started getting this error only after I upgraded the tools, even now the Wily is up and running and I can see the dashboard with all the live diagnostics graphs and statistics for ABAP & JAVA. All the steps have executed successfully except this one step. Even trusted RFC's are okay. This was an established system with all configurations.

So I am surprised what I am missing. Can you please explain to me more about how I can see " http://&lt;ip&gt;:&lt;port&gt;/SMD under "managed systems" ->Introscope Agent ".

All Agents are attached and in Agent adminstration I can see all the Agents online.

Thanks,

Misba

[Former Member]

Hi Sunny,

Yes I have defined Wily in Basic setting. I have executed the Diagnostic pre-requisites and it was successful.

Thanks,

Misba

[Former Member]

Hello,

You can check if the Instroscope agents status using tx. solman_workcenter -> root cause analysis -> diagnostic setup.

"managed systems" ->Introscope Agent.

Have you updated LM-SERVICE ? Anyway it's always advisable to use a defined stack and not to install SPs for individual components. Despite the error I advise you go to a specific solman stack.

Cheers,

Diego.