CCMS Agent registeration issue in Satellite system

[Former Member]

Hi

I am doing CCMS alert configuration for my ECC system. Solution Manager is the system we are using for alert monitoring and ECC is Satellite system. I have created the CSMREG user in solman system also successfully placed the generated agent file in satellite system. When I trying to register the SAPCCM4X agent, it is giving the following error :

INFO: trying to register service SAPCCM4X.00 at Windows Service Control Manager

starttype of service: manual/[auto] : auto

DomainName\UserName or [<LocalSystem account>] : itlinfosys\e01adm

password : ************OpenSCManager failed...

ERROR: service registration failed

HINT: Windows Service Manager may be locked.

Close "Services" window and try again.

INFO: Updated config file D:\usr\sap\E01\DVEBMGS00\log\sapccm4x\csmconf.

EXITING with code 1

Can you please help me on this issue.

Regards,

Mounika

[Former Member · Accepted solution]

Hello,

When you start the command prompt do as , Start -> Programs - Accessories -> right click on Command prompt, select either Run as and give administrator user / select Run as Administrator

Regards

Jose

[JPReyes]

Seems like a User Account Control issue.

Disable UAC and try it again, or run it as Administrator.

Regards

Juan