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SMD Issue:Failed to load Introscope Agent Profile

former_member184114
Active Contributor
0 Kudos

HI All,

i have installed SMD Agent 7.2 successfully on one of the dual stack servers. It seems that the installation is successfull and the registration of agent is done properly. This is confirmed from the logs of SMDSysmte.log. However, in the SMDAgentApplication.log, I could see the error which is quite repetitive which says:

Failed to load Introscioe Agent Profile

I am not sure where and how I can change this.

cAn anyone help me on this?

REgards,

Faisal

Accepted Solutions (0)

Answers (3)

Answers (3)

guilherme_balbinot
Active Participant
0 Kudos

Hello,

Check the SMDSystem.log, your agent is not properly connected to the Solution Manager system.

Best regards,

Guilherme

former_member184114
Active Contributor
0 Kudos

Hi Guilherme,

Thanks for the reply.

I have checked in the SMDsystem.log and it says that "Agent registration is complete". However, I see the error posted above in application.log.

Regards,

Faisal

Former Member
0 Kudos

Hi Faisal,

Have you performed the managed system setup for the system??

Cheers,

Diego.

former_member184114
Active Contributor
0 Kudos

Hi Diego,

Thanks for your reply.

Yes, I did it.

Regards,

Faisal

Former Member
0 Kudos

Faisal please paste the log of std_smdagent.out ..

former_member184114
Active Contributor
0 Kudos

Hi Joydeep,

May you please let me know where can I find it?

Regards,

Faisal

former_member184114
Active Contributor
0 Kudos

Hi All,

Something strange I have noticed. When I installed the SMD agent 7.2 on Unix machine, I could not find the BytecodeAgnent direcotry under:

/usr/sap/SMD/SMDA97/SMDAgent/applications.config/com.sap.smd.agent.application.wily

Here I could only find one file:

_Default_Configuration.properties

Suspecting that my installation was not successfully (though it was!), I un-installed it and re-installed. However, still the same problem. Thw Wily is unable to find the ByteCodeAgent in this directory since it is not containing the complete details.

Has anyone faced such issue before? If yes, please share the resolutions.

Regards,

Faisal

guilherme_balbinot
Active Participant
0 Kudos

Hello Faisal,

Your agent is not connected properly. I don't recall if the message "Agent registration is complete" means it is connected, it could only mean that it registered in the managed system.

Please paste your SMDSystem.log here so I can view it.

I'm asking this because if your agent is not connected, the Bytecode will not be deployed, so the root cause is definately connection problems. Please perform a direct connection to Solman, follow this wiki:

http://wiki.sdn.sap.com/wiki/display/SMSETUP/Diagnostics+Agents#DiagnosticsAgents-DirectSolutionMana...

Best regards,

Guilherme

former_member184114
Active Contributor
0 Kudos

Hi Guilherme,

Thanks for your kind response.

I have user below option while installing SMD Agent:

P4 Connection via SCS messager server

Still no successful registration???

I have used the same option for installing SMD Agent on other J2EE servers which are installed on Windows machines. They are working fine? Do I have to change my selection here?

Regards,

Faisal

sivakumar_kilari3
Active Contributor
0 Kudos

Hi,

Install latest SMD version , the installation path should be like

C:\usr\sap\*DAA*\SMDA97\SMDAgent\

In new version SID for SMD is DAA

you can install with download NW 7.3 master dvd and kernal .

Thanks

Siva

guilherme_balbinot
Active Participant
0 Kudos

Hello,

There's no need to reinstall the SMD Agent.

Please paste your SMDSystem.log or open a OSS message, tell me the number then I will assist you personally.

Best regards,

Guilherme

former_member184114
Active Contributor
0 Kudos

Hi Guilherme,

I am unable to paste the complete log. May you please tell me what is the best way to share it with you?

Regards,