mail configuration in SAP SOLUTION MANAGER 7.1

[Former Member]

Hi All,

I am working on SMTP (Mail)Configuration in SAP Solution Manager 7.1. And our mail host is GOOGLE APPS.

Does any one had configured mail in SAP for hosted on GOOGLE APPS?

Does SAP will support this as it is external (mail) server?

I read note 455140, related notes and configured accordingly.

Steps I followed:

1. parameters maintained:

icm/server_port_2 = PROT=SMTP,PORT=25000,TIMEOUT=180

is/SMTP/virt_host_0 = *:25000;

2. User maintained: Dialog user with S_A.SCON profile with user address as username@<companyname>.com

3.Client Assignment: (SICF): a. Host Data:Profile Parameter Number: is/SMTP/virt_host_0

b. Service data: Client 100, user: username, password: ***, language: EN.

c. Handler List: CL_SMTP_EXT_SAPCONNECT in the first position

Saved Changes n Activated.

4.SAPconnect administration (SCOT):

a. Default domain: <companyname>.com

b. Nodes: SMTP Under node:

Mail Host: smtp.gmail.com

Mail Port: 25 and also tried 587

In Internet Address Area: *

5.Scheduled periodic Job with SAP&CONNECTALL variant

6. telnet <HOSTNAME> 25000 is successful

In both cases I am getting error as:

No delivery to ishan.sangai@<companyname>.com, authentication required

Message no. XS853

Diagnosis

The message was processed successfully in the SAP system. The mail server that is supposed to receive the message for further processing requires authentication. The SAP system does not support this procedure. As a result, the message was not delivered to recipient ishan.sangai@<companyname>.com.

Information from External System

_530 5.7.0 Must issue a STARTTLS command first. p1admin@<companyname>.com

Procedure

The administration settings must be changed. The specified mail server must not request authentication.

7. I tried to telnet smtp.gmail.com 25 and 587 also

I am getting following output:

220 mx.google.com ESMTP ds5sm2193379ibb.5

HELO <HOSTNAME>

250 mx.google.com at your service

HELO <companyname>.com

250 mx.google.com at your service

MAIL FROM solman_admin@<companyname>.com ENVID=12345

530 5.7.0 Must issue a STARTTLS command first. ds5sm2193379ibb.5

Does we need to talk with Google Apps provider for any modifications to be made for this.

if yes, which changes should I request them?

Please help me to solve this problem.

Please provide links,guides.notes etc. for this scenario

Thanks & Regards,

Ishan

[JPReyes]

Google Apps require SMTP authentication using UID/Password, SAP does not support SMTP Autentication so it requires that the mail server use an SMTP Relay so mails coming from the SAP system are sent without authentication.

Now, In a regular scenario where exchange server is in house adding SAP's IP to the SMTP Relay is no problem, now when using external tools like gmail its more difficult..

As far as I know (but never used one) you can use a standalone 3rd Party SMTP Relay in between SAP and Google in orden to facilitate authentication.

But this is something your IT team should look into.

Regards

Juan

[Former Member]

Hi Juan,

Thanks for your reply.

As you said I discussed with our IT team.

They searched and asking me hows about Microsoft's IIS.

So I also googled I got some information about it.

We are using Windows Server 2008.

Info. from Microsoft's site:

Configuring SMTP Virtual Server Relay Restrictions (IIS 6.0)

IIS includes a full-featured SMTP virtual server that you can use to receive and relay e-mail messages to other SMTP servers on your network or to servers on the Internet. The relay function is useful for internal network clients that might have to forward mail to other SMTP servers, and it is useful for IIS programs that need access to an SMTP server to forward mail.

I hadn't used IIS before. or should I use another SMTP Relay Server?(Please let me another SMTP relay server that can be used.)

Please help me regarding it.

Thanks & Regards,

Ishan

[Former Member]

HI Ishan,

Please let me know how did u resolve the issue, As i am also configuring SMTP in SAP Solution Manager 7.1. And our mail host is GOOGLE APPS.

Error:

No delivery abci@<companyname>.com, authentication required

Message no. XS853

Please let me know how did you reolve the issue.

Regards,

Mag

[Former Member]

Hi Mag,

Still I am not able to solve this issue.

I am able to send mails to rediffmail, gmail, but not to our Google Apps.

Whenever I solve this issue I will post the solution.

I got another link, might be helpful,

[http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/28703%3Futm_source%3Dfeedburner%26utm_medium%3Demail%26utm_campaign%3DFeed%253ASDNWeblogs_SapNetweaverPlatform%2528SAPNetworkWeblogs%253ASAPNetWeaver+Platform%2529]

Regards,

Ishan

[Former Member]

Dear Ishan,

Might it be possible for you to share the name of the company that you are currently working at? It attracts my attention much, since your company is a customer (client) of both "SAP" and "Google Apps" platforms.

Thanks in advance Ishan.

Regards,

Mustafa

[Former Member]

Dear Ishan,

Our company is also using google apps for email service. Plz send me the configuration for sending mails to user's id (i.e.____ @companydomain on gmail).

if this problem is not resolved, plz send me the procedure to send mails to external id i.e. __________gmail.com

Thanks in advance

Renu

[Former Member]

Dear Ishan,

Can you please advice how I can do this (SMTP AUTH) for rediffmail Pro.

We are using Rediffmail as a mailing solution.

Thanks in advance.

Thanks,

C Kumar

[Former Member]

Hi,

Could you please send configurations teps for google SMTP ?

Thanks,

Sudarshan

[Former Member]

Hello,

Any luck?

regards,

Sudarshan

[Former Member]

Hi we are configuring Google SMTP getting below error..

No delivery to xxx.com, authentication required

Message no. XS856

Diagnosis

The message was processed successfully in the SAP system. The mail server that is to receive the message for further processing requires authentication. Probably there is no logon data specified in the SAPconnect configuration.

Information from external system (if available)

smtp.gmail.com:587

530 5.7.0 Must issue a STARTTLS command first. i91sm11178241qgd.25 - gsmtp

Procedure

Enter the logon data in the SAPconnect node.

Using Gmail SMTP server using "smtp.gmail.com" with port 587

Please advise.

Regards,
Sudarshan