SOLMAN 7.1 Auth Issue

[Former Member]

I have copied the business role SOLAMNPRO to ZSOLMANPRO.I am unable to see the Incident,Task,Problem,Knowledge Management tabs under Create option in CRM_UI.I have already set it as visible in SM-create.Also I am unable to see the Master data as well.

What should i be doing to get all the tabs visible.

Also when I am unable to create new request in "Request for change" option

[prakhar_saxena]

are you able to access workcenter

solman_workcenter transaction

can you see the tabs incident management

if so then click on the link IT Service Management .......request for change.....problem -

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all are accessible here

NOTE YOU NEED BASIC WORKCENTER ROLES IN ADDITION TO SOLMANPRO

like sap_smwork_basic

hope it help

regards

prakhar

[Former Member]

Hi,

Thanks for the response.

I have copied the composite role SAP_CM_REQUESTER_COMP to client name space and created ZSOLMANPRO buisness role.

In solman_workcenter i can see all the required options but not able to create request.

In CRM_UI i am unable to see few option specific to SM-CREATE and i am unable to create request as well.

Is it anything to do with the business role i created?should I have to maintain anything additional in the business role other than the one mentioned in document

https://websmp102.sap-ag.de/~form/sapnet?_SCENARIO=01100035870000000202&_SHORTKEY=002007974700000659...

[prakhar_saxena]

Hi

Are you creating SMCR or SMIN

in case SMIN

SAP_SMWORK_BASIC_INCIDENT

SAP_SMWORK_INCIDENT_MAN

SAP_SUPPDESK_ADMIN or PROC as per requirement

similarly for SMCR you need to have the roles in addition to your *UIU * roles

hope it helps

regards

prakhar

[Former Member]

Hi,

The composite i created has all the roles mentioned and UIU roles.

It is some change change to Business role that will provide the access.

The access work with standard business role.

If you have created business role let me know if there something specific i have to change to get that access