on 12-06-2011 8:23 AM
We have issue to start MDM through MDM Console , MDM instance is up and running SAP console.
I have already mounted MDM Server but its show MDM is not started , we are try to start manualy while right clicking.
It shows below error .
error starting 'sap1024.sap.xxx.com (MDM Server)'
Call to SAPWebServiceStartInstance failed with error .A connection attempt failed because the connected party did not properly respond after a period of time , or established connecton failed bacause connected host has failed to respond.
Kindly suggest to resolve the above issue in MDM.
thanks
Temp i am closing this thread ...
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Hello,
Please, check if you are able to ping the MDM server from the machine you are trying to connect to MDM.
If not check for any firewall setting and port are open for connection or not.
Regards,
Abhishek
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Hello,
what is the SAP MDM version and Patch level you are using.
The WebService listens on two ports:
5<MDS Instance Number>13(http) and 5<MDS Instance Number>14 (https).
For instance if MDS was installed as instance number 0 the ports would be 50013 and 50014.
These ports must not be blocked by a firewall. If there are then please open the firewall for the ports.
Check the firewall setting for port blocked.
regards,
Abhishek
Hi Satheesh,
This can be achieved by using certain tools or you can take help of Network Admin.
The below links should help you in that:
http://helpdeskgeek.com/networking/determine-open-and-blocked-ports/
http://serverfault.com/questions/26564/how-to-check-if-a-port-is-blocked-on-windows
Thanks,
Ravi
Hi Satheesh,
SAP note 1403423 talks about the same issue and gives solution to this.Please find the solution below:
Summary
Symptom
When we try to start or stop the MDM Server or the MDM Import Server
using MDM Console, the following error message is displayed:
"Call to SAPWebServiceStartInstance failed with error: A connection
attempt failed because the connected party did not properly respond
after a period of time, or established connection failed because
connected host has failed to respond".
Other terms
738523 2009
Reason and Prerequisites
You cannot stop the MDS instance from a remote machine, but need to directly log into the host where MDS is running and can start and stop it from there. This implies that the MDS instance can be started and stopped in general, but that there is an issue with the SAPStartSrv WebService interface that the MMC needs to talk to in order to start or stop the instance.
Solution
There a firewall in place that might block incoming traffic on the
MDS host.
The WebService listens on two ports: 5<MDS Instance Number>13(http) and 5<MDS Instance Number>14 (https). For instance if MDS was installed as instance number 0 the ports would be 50013 and 50014. These ports must not be blocked by a firewall. If there are then please open the firewall for the ports.
Thanks,
Ravi
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