Error While creating users in managed system.

[Former Member]

Dear All,

I am configuring SAP Solution Manager 7.1. I am in stage of Managed System Configuration (for JAVA).

In step 6 Create user: While creating (System) user SM_COLL_<SID> I am getting error :

An error occurred while processing the UME command READ_USER from agent <hostname> : Server returned: 401 Unauthorized. Please check SMD agent application logs.

And for ABAP System,

SMDAGENT_XXX Technical User (in Managed System <SID> Client 000)

while creating user SMDAGENT_<SID> and SAPSUPPORT

I am getting error:

No CENTRAL nor DIALOG instance known for system <SID>

But in SM51 I can see Server Status Active.

and Users are not present.(Checked it through SU01)

I am not getting why this is happening.

Please help me regarding the same.

Thanks & Regards

Ajitabh

[Former Member · Accepted solution]

Hi,

please apply the sap note to fix the error in ABAP side

[Note 1567642 - RFCs: Connections to managed system can't be created|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1567642]

and make sure you are suing admin user for doing solman_setup.

Thanks,

Jansi

[Former Member · Accepted solution]

Hi Shiv,

Thanks for your reply.

While trying to implement the note which u have provided in your reply,i am getting following error:

SAP Note does not contain valid correction instructions

Message no. SCWN002

Diagnosis

You tried to implement corrections that are contained in an SAP Note.

The corrections in this SAP Note are, however, not valid for the release and Support Package level of your system. This means that the error that is described in the SAP Note either did not occur in your system, or it has already been corrected by a Support Package.

In certain cases the error cannot be corrected by an SAP Note correction.

System Response

The system cannot implement the SAP Note.

Kindly help me regarding the same.

Thanks & Regards

Ajitabh

Edited by: jitu001 on Dec 6, 2011 9:30 AM

[Former Member · Accepted solution]

Hi,

I am pasting the SMD agent application logs:

<!LOGHEADER[START]/>

<!HELP[Manual modification of the header may cause parsing problem!]/>

<!LOGGINGVERSION[1.5.3.7185 - 630]/>

<!NAME[SMDAgentAppLog]/>

<!PATTERN[SMDAgentApplication.log]/>

<!FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%t] %10s %m)]/>

<!ENCODING[Cp1252]/>

<!FILESET[0, 10, 1000000]/>

<!PREVIOUSFILE[SMDAgentApplication.9.log]/>

<!NEXTFILE[SMDAgentApplication.1.log]/>

<!LOGHEADER[END]/>

Nov 29, 2011 2:02:09 PM [Thread[Connector,5,main]] Warning com.sap.smd.wily.hostagent.mai.MaiAdapter - init: Introscope Host Adapter is not active, no Introscope metrics from MAI

Nov 29, 2011 2:21:01 PM [Thread[Thread-33,5,main]] Warning com.sap.smd.wily.hostagent.mai.MaiAdapter - init: Introscope Host Adapter is not active, no Introscope metrics from MAI

Nov 29, 2011 2:38:31 PM [Thread[Thread-67,5,main]] Warning com.sap.smd.wily.hostagent.mai.MaiAdapter - init: Introscope Host Adapter is not active, no Introscope metrics from MAI

Nov 30, 2011 1:26:19 PM [Thread[ExRun:OutsideDiscovery_1,5,OutsideDiscovery:ExecTG]] Path Caught java.net.ConnectException: Connection refused: connect

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)

at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)

at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)

at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)

at java.net.Socket.connect(Socket.java:521)

at com.sap.smd.agent.plugin.connectors.http.ConnectionExtendedImpl.openSocket(ConnectionExtendedImpl.java:2025)

at com.sap.smd.agent.plugin.connectors.http.ConnectionExtendedImpl.open(ConnectionExtendedImpl.java:1398)

at com.sap.smd.agent.plugin.connectors.http.ConnectionExtendedImpl.sendInternal(ConnectionExtendedImpl.java:1552)

at com.sap.smd.agent.plugin.connectors.http.ConnectionExtendedImpl.send(ConnectionExtendedImpl.java:1483)

at com.tssap.dtr.client.lib.protocol.requests.RequestBase.perform(RequestBase.java:570)

at com.tssap.dtr.client.lib.protocol.requests.RequestBase.perform(RequestBase.java:693)

at com.sap.smd.agent.plugin.connectors.http.HTTPConnectorService.performRequest(HTTPConnectorService.java:548)

at com.sap.smd.agent.plugin.connectors.http.HTTPConnectorService.performRequest(HTTPConnectorService.java:673)

at com.sap.smd.agent.plugin.connectors.http.HTTPConnectorService.performRequest(HTTPConnectorService.java:638)

at com.sap.smd.agent.plugin.connectors.http.HTTPConnectorService.performRequest(HTTPConnectorService.java:624)

at com.sap.smd.agent.plugin.connectors.webservice.SAPHostAgentTrustedConnectionConfigurator.setupTrustedConnection(SAPHostAgentTrustedConnectionConfigurator.java:81)

at com.sap.smd.agent.plugin.connectors.webservice.WSConnectorFactory.configureLocalSAPHostAgentEndPoint(WSConnectorFactory.java:244)

at com.sap.smd.agent.plugin.hostagent.check.HostAgentCheckService.getHostAgentVersion(HostAgentCheckService.java:105)

at com.sap.smd.agent.plugins.dcc.util.WSProxyManager.checkSAPHostAgentVersion(WSProxyManager.java:287)

at com.sap.smd.agent.plugins.dcc.util.WSProxyManager.initSAPHostControlWebServiceClient(WSProxyManager.java:112)

at com.sap.smd.agent.plugins.dcc.util.WSProxyManager.getSAPHostControlProxy(WSProxyManager.java:75)

at com.sap.smd.agent.plugins.dcc.job.PhysicalHostPushJob.run(PhysicalHostPushJob.java:195)

at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46)

at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:781)

at java.lang.Thread.run(Thread.java:679)

Nov 30, 2011 1:26:19 PM [Thread[ExRun:OutsideDiscovery_1,5,OutsideDiscovery:ExecTG]] Error Pb:

[EXCEPTION]

java.rmi.RemoteException: Error to perform http request cause by java.io.IOException: Unable to open connection to host "FQDN:1128". The host is down or unavailable...; nested exception is:

java.io.IOException: Unable to open connection to host "FQDN:1128". The host is down or unavailable.

Dec 2, 2011 4:56:53 PM [Thread[Thread-368,5,main]] Warning [Setup]Step Id 1051 has no step description

Dec 2, 2011 4:56:53 PM [Thread[Thread-368,5,main]] Warning [Setup]Step Id 1051 has no step description

Dec 2, 2011 5:02:05 PM [Thread[Thread-363,5,main]] Error [Setup]Failed to get a soap response from http://FQDN:50000/spml/spmlservice

Dec 2, 2011 5:02:05 PM [Thread[Thread-363,5,main]] Error [Setup]An error occured while processing the UME command READ_USER from agent HOSTNAME : Server returned: 401 Unauthorized

[EXCEPTION]

com.sap.sup.admin.xmlsoap.core.soap.NativeSOAPException: Server returned: 401 Unauthorized

Kindly help me out guys.

Thanks & Regards

Ajitabh

[Former Member · Accepted solution]

Hi,

Got the same ABAP problem over here, I'll keep you posted for possible solutions. Please do the same. The note provided was to provide the correct error, not to solve it. This already has been solved in later patches.

Sadly nothing seems to be documented regarding this error.

[Former Member · Accepted solution]

Solution here

http://sapbc.ru/an-error-occured-while-processing-the-ume-command-read_user.html

[Former Member · Accepted solution]

Hi All,

Issue Resolved.

Thanks & Regards

Ajitabh