on 12-05-2011 11:25 AM
Hi All,
I have newly installed solman 7.1 sp02 .
Please guide me how to configure servicedesk on solman 7.1
Regards,
Shankar
Hello,
It is highly recommended that you go to SP03 before proceeding with the setup.
Best regards,
Guilherme
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There's a guided procedure in tx SOLMAN_SETUP (or in workcenter Solution Manager Configuration).
Choose the IT Service Management tab on the left hand screen.
Also lots of documentation available on service.sap.com/solutionmanager
Good luck!
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Hi,
There are lots of RKT 's available on this case
https://websmp201.sap-ag.de/rkt-solman -> solman 7.1 -> application incident management
Thanks,
Jansi
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