Error in the START_J2EE_DEPL phase on dual stack upgrade

[Former Member]

Hi Gurus,

iam upgrading from ECC 6.0 to EHP5 on Dual stack system and in the DOWNTIME START_J2EE_DEPL phase got below error at JAVA side and ABAP phase is showing as running at Phase MAIN_NEWBAS/JOB_RSUPGCUA_PROD but no logs are updating.please help me to solve

Error details:

An error has occurred during the execution of the START_J2EE_DEPL phase.

Could not start AS Java instance with name J2EE and number 01 of the standard system. Could not start instance 01.

You can find more information in the log file G:\EHP5_Down\EHPI\java\log\START_J2EE_DEPL_TJP_02.LOG.

Use the information provided to troubleshoot the problem. An SAP Note may provide a solution to this problem. Search for SAP Notes with the following key words: com.sap.sdt.j2ee.phases.PhaseTypeControlEngine com.sap.sdt.ucp.phases.PhaseException Could not start AS Java instance with name J2EE and number 01 of the standard system. START_J2EE_DEPL DEPLOYMENT_BASED_UPGRADE NetWeaver Enhancement Package Installation SAPJup Java Enhancement Package Installation

When reporting problems to SAP Support, attach the trouble ticket file G:\EHP5_Down\EHPI\java\log\TroubleTicket_15.txt to your message.

Thanks,

Venkat

[Former Member]

check the developer trace and server0 logs.

[Former Member]

Hi, here log

std_server0.out log:

-

---

stdout/stderr redirect

-

---

node name : server0

pid : 10748

system name : IJE

system nr. : 01

started at : Tue Dec 06 14:21:47 2011

• INFO: Reserved 1572864 Kbyte (0x60000000).

[Thr 15364] MtxInit: 10001 0 2

CompilerOracle: exclude com/sapportals/portal/pb/layout/taglib/ContainerTag addIviewResources

CompilerOracle: exclude com/sap/engine/services/keystore/impl/security/CodeBasedSecurityConnector getApplicationDomain

CompilerOracle: exclude com/sap/engine/services/rmi_p4/P4StubSkeletonGenerator generateStub

CompilerOracle: exclude com/sapportals/portal/prt/util/StringUtils escapeToJS

CompilerOracle: exclude com/sapportals/portal/prt/core/broker/PortalServiceItem startServices

CompilerOracle: exclude com/sap/engine/services/webservices/server/deploy/WSConfigurationHandler downloadFile

CompilerOracle: exclude com/sapportals/portal/prt/jndisupport/util/AbstractHierarchicalContext lookup

SAP J2EE Engine Version 7.00 PatchLevel is starting...

Loading: LogManager ... 593 ms.

Loading: PoolManager ... 0 ms.

Loading: ApplicationThreadManager ... 453 ms.

Loading: ThreadManager ... 62 ms.

Loading: IpVerificationManager ... 16 ms.

Loading: ClassLoaderManager ... 31 ms.

Loading: ClusterManager ... 297 ms.

Loading: LockingManager ... 297 ms.

Loading: ConfigurationManager ... 4391 ms.

Loading: LicensingManager ... 47 ms.

Loading: CacheManager ... 468 ms.

Loading: ServiceManager ...

Loading services.:

Service memory started. (31 ms).

Service cross started. (15 ms).

Service file started. (109 ms).

Service timeout started. (63 ms).

Service caf~eu~cc~api started. (219 ms).

Service trex.service started. (282 ms).

Service runtimeinfo started. (0 ms).

Service jmx_notification started. (109 ms).

Service p4 started. (485 ms).

Service userstore started. (47 ms).

Service classpath_resolver started. (172 ms).

Service log_configurator started. (14750 ms).

Service locking started. (16 ms).

Service naming started. (2593 ms).

Service ts started. (62 ms).

Service licensing started. (16 ms).

Service failover started. (78 ms).

Service appclient started. (63 ms).

Service caf~eu~gp~mail~cf started. (109 ms).

Service deploy started. (18203 ms).

Service jmsconnector started. (750 ms).

Service http started. (3609 ms).

Service javamail started. (1125 ms).

Service iiop started. (1312 ms).

Service MigrationService started. (219 ms).

Service connector started. (1406 ms).

Service bi~mmr~deployer started. (140 ms).

Service configuration started. (219 ms).

Service webservices started. (1531 ms).

Service dbpool started. (4891 ms).

Service com.sap.security.core.ume.service started. (5156 ms).

service security ================= ERROR =================

Core service security failed. J2EE Engine cannot be started.

com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:179)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:211)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:142)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:105)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: Anonymous principal not configured

at com.sap.engine.services.security.login.SecurityContext.setAnonymousPrincipal(SecurityContext.java:513)

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:139)

... 5 more

Caused by: com.sap.security.core.server.userstore.UserstoreException: Could not get user SAP*

at com.sap.security.core.server.userstore.UserContextUME.engineGetUserInfo(UserContextUME.java:196)

at com.sap.engine.services.security.userstore.context.UserContext.getUserInfo(UserContext.java:102)

at com.sap.engine.services.security.login.SecurityContext.setAnonymousPrincipal(SecurityContext.java:507)

... 6 more

Caused by: com.sap.security.api.NoSuchUserAccountException: USER_AUTH_FAILED: User account for logonid "SAP*" not found!

at com.sap.security.core.imp.AbstractUserAccount.<init>(AbstractUserAccount.java:364)

at com.sap.security.core.imp.DBTextFileUserAccount.<init>(DBTextFileUserAccount.java:56)

at com.sap.security.core.imp.UserAccountFactory.getReadonlyUserAccountByLogonId(UserAccountFactory.java:643)

at com.sap.security.core.imp.UserAccountFactory.getUserAccountByLogonId(UserAccountFactory.java:459)

at com.sap.security.core.imp.UserAccountFactory.getUserAccountByLogonId(UserAccountFactory.java:445)

at com.sap.security.core.imp.UserAccountFactory.getUserAccountByLogonId(UserAccountFactory.java:693)

at com.sap.security.core.imp.UserAccountFactory.getUserAccountByLogonId(UserAccountFactory.java:679)

at com.sap.security.core.server.userstore.UserContextUME.engineGetUserInfo(UserContextUME.java:192)

... 8 more

com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:179)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:211)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:142)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:105)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: Anonymous principal not configured

at com.sap.engine.services.security.login.SecurityContext.setAnonymousPrincipal(SecurityContext.java:513)

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:139)

... 5 more

Caused by: com.sap.security.core.server.userstore.UserstoreException: Could not get user SAP*

at com.sap.security.core.server.userstore.UserContextUME.engineGetUserInfo(UserContextUME.java:196)

at com.sap.engine.services.security.userstore.context.UserContext.getUserInfo(UserContext.java:102)

at com.sap.engine.services.security.login.SecurityContext.setAnonymousPrincipal(SecurityContext.java:507)

... 6 more

Caused by: com.sap.security.api.NoSuchUserAccountException: USER_AUTH_FAILED: User account for logonid "SAP*" not found!

at com.sap.security.core.imp.AbstractUserAccount.<init>(AbstractUserAccount.java:364)

at com.sap.security.core.imp.DBTextFileUserAccount.<init>(DBTextFileUserAccount.java:56)

at com.sap.security.core.imp.UserAccountFactory.getReadonlyUserAccountByLogonId(UserAccountFactory.java:643)

at com.sap.security.core.imp.UserAccountFactory.getUserAccountByLogonId(UserAccountFactory.java:459)

at com.sap.security.core.imp.UserAccountFactory.getUserAccountByLogonId(UserAccountFactory.java:445)

at com.sap.security.core.imp.UserAccountFactory.getUserAccountByLogonId(UserAccountFactory.java:693)

at com.sap.security.core.imp.UserAccountFactory.getUserAccountByLogonId(UserAccountFactory.java:679)

at com.sap.security.core.server.userstore.UserContextUME.engineGetUserInfo(UserContextUME.java:192)

... 8 more

[Framework -> criticalShutdown] Core service security failed. J2EE Engine cannot be started.

Dec 6, 2011 2:22:34 PM com.sap.engine.core.Framework [SAPEngine_System_Thread[impl:5]_52] Fatal: Critical shutdown was invoked. Reason is: Core service security failed. J2EE Engine cannot be started.

Thanks,

Venkat

[Former Member]

Hello Venkat,

Here is the problem....

com.sap.security.core.server.userstore.UserstoreException: Could not get user SAP* at com.sap.security.core.server.userstore.UserContextUME.engineGetUserInfo(UserContextUME.java:196) at com.sap.engine.services.security.userstore.context.UserContext.getUserInfo(UserContext.java:102) at com.sap.engine.services.security.login.SecurityContext.setAnonymousPrincipal(SecurityContext.java:507) ... 6 more Caused by: com.sap.security.api.NoSuchUserAccountException: USER_AUTH_FAILED: User account for logonid "SAP" not found!*

During upgrade DDIC is used to communicate ABAP stack and SAP* to java stack. Please make sure SAP* user is unlocked in Java and ABAP (just to be safe).

Thanks,

Siva Kumar

[Former Member]

Hi Siva,

Thanks for your help.

But now ABAP is in PHASE MAIN_NEWBAS/GETSYNC_MODPROF_STARTED and it is wating for SAP Jup event.

Now original and shadow both systems are down then how can i check ids?

please advise me to solve

Thanks,

Venkat

[Former Member]

Hello Venkat,

I guess since ABAP is your data source for Java, it could not able to get SAP* account as ABAP system is down at this moment. I would suggest you to start main instance manually, make sure SAP* is unlocked and repeat/resume the phase for Java. After ABAP got sync with JAVA, upgrade tool will stop ABAP instance again and move further.

It may work, just give a try.

Thanks,

Siva Kumar

[Former Member]

Hi Siva,

you are right.It is trying to connect with sap* but failing.

Per your suggestion i tried to start ABAP by startsap name=<sid> nr=01 sapdiahost=<hostname>

but it is not starting and giving output as STARTSAP failed and if i tried to start java instance but below command

startsap name=<sid> nr=00 sapdiahost=<hostname> it giving out put as STARTSAP continues...

in my case 00 is Java stack and 01 is ABAP stack on original system

for shadow system i have given 03 for ABAP and 05 for JAVA

am not able to open MMC.

in this case how can i go further? my client is asking to finish it early but am not able to finish this upgrade.

please help me to go

Thanks,

Venkat

[Former Member]

Hi

I found this text "USER_AUTH_FAILED: User account for logonid "SAP*" not found!" in your log.

create "SAP*" user manually and set master password. and try agian.

[Former Member]

Hello Venkat,

Please go through the startup logs to know the reason why it's not coming up. Since you are running out of time, I would suggest you to open up a HIGH priority message with SAP (OSS message) for quick resolution.

Thanks,

Siva Kumar

[Former Member]

Hi Siva,

i have opened OSS message but the issue got resolved before they respond.

Thanks for your valuable support.

solution is changed datasource to database in config tool and password changed in config tool and unlocked user id at database level then restartd EHPi it will autometically started JAVA system.

thanks,

Venkat

[Former Member]

Hello Venkat.

Glad to hear that issue is resolved. Thanks for sharing the solution. Appreciate it.

Thanks,

Siva Kumar

[Former Member]

Hello Venkat,

Try to start java instance manually and resume upgrade.

Thanks,

Siva Kumar

[Former Member]

Hi Siva,

Thanks for your quick responce.

start java instance manually means is it shadow java instance or original?

i tried to start sap MMC but it is not opening and giving error as some dll missing.

so traied at OS level with

startsap name=<sid> nr=<original java system no> sapdiahost=<hostname>

but it is giving error as below

startsap failed check start<sid>.log

start<sid>.log:running sapstart.exe name=<SID nr=01 sapdiahost=<hostname> -wait

SAPSTART finished successfully on <hostname>_<sid>_01, but at least one process doesn't run correctly:

jcontrol.exe, J2EE Server, Stopped, 2011 12 04 19:29:52, 0:00:00

sapstart.exe=>sapparam(1c): No Profile used.

Thanks in advance,

Venkat

[Former Member]

Hello Venkat,

Since you are in downtime phase, shadow instance is no longer valid. I think it's trying to start Java main instance.

Please check upgrade and startsap logs to find out the reason why it's not coming up.

Thanks,

Siva Kumar

[Former Member]

Hi Siva,

Thanks for your responce.

i checked latest dev_jcontrol(last lines)

[Thr 108084] *** ERROR => Can't create shared memory segment 68 (rc = 2) [jcntrxx.c 2093]

[Thr 108084] *** ERROR => Can't initialize JControl Administration [jcntrxx.c 296]

[Thr 108084] JControlCloseProgram: started (exitcode = -1)

[Thr 108084] JControlCloseProgram: good bye... (exitcode = -1)

dev_jcmon log(last lines)

[Thr 113176] CrtOsSemAdm: Semaphore Admin table attached with backward compatible size

[Thr 113176] *** ERROR => Can't attach to administration shared memory (rc = 2) [jcmonxx.c 228]

could you please help me to solve.

Thanks,

Venkat

[Former Member]

The logs point to issue with shared memory. Try cleaning up the shared memory and starting the system again.

Regards,

Varun

[Former Member]

Hi Varun,

my OS is windows.

how can i clean shared memory?

Thanks,

Venkat

[Former Member]

Hello Venkat,

As far as I know server reboot is the only option to clear shared memory in windows environment.

Please try that.

Thanks,

Siva Kumar

[Former Member]

Hi Siva,

now my upgrade is in middile of downtime phase so can reboot my system?

after reboot ehpi start from where it stop?

Thanks in advance.

Venkat

[Former Member]

Hello Gurus,

could anyone help me to solve this issue?

still ABAP phase is running on MAIN_NEWBAS/TABIM_UPG and updating logs in abap/log and tmp.

Java side am getting error as below

The execution of UPGRADE/DEPLOYMENT_BASED_UPGRADE/START_J2EE_DEPL ended in error.

Could not start AS Java instance with name J2EE and number 01 of the standard system.

Could not start instance 01.

More information can be found in the log file G:\EHP5_Down\EHPI\java\log\START_J2EE_DEPL_TJP_12.LOG.

Use the information provided to trouble-shoot the problem. There might be an OSS note providing a solution to this problem. Search for OSS notes with the following search terms:

com.sap.sdt.j2ee.phases.PhaseTypeControlEngine

com.sap.sdt.ucp.phases.PhaseException

Could not start AS Java instance with name J2EE and number 01 of the standard system.

START_J2EE_DEPL

DEPLOYMENT_BASED_UPGRADE

NetWeaver Enhancement Package Installation

SAPJup

Java Enhancement Package Installation

i tried to start manully by startsap but it is not starting and my abap shadow instance is running now.

Thanks,

Venkat

[Former Member]

Hello Venkat,

What does it say in logs when you restarted manually?

Thanks,

Siva Kumar

[Former Member]

Hi Siva,

i have rebooted server and restarted both ehpi again but ABAP phase is running MAIN_NEWBAS/TABIM_UPG phase and logs are updating But Java side it got failed at same phase START_J2EE_DEPL

START_J2EE_DEPL_TJP_13.LOG:

Dec 5, 2011 8:53:58 PM [Info]: com.sap.sdt.util.io.LogFileAppender.getLogFileSeparator(LogFileAppender.java:73) [Thread[main,5,main]]: Generated log file position: 101.

Dec 5, 2011 8:53:58 PM [Info]: com.sap.sdt.util.io.LogFileAppender.appendProcessLogFile(LogFileAppender.java:104) [Thread[main,5,main]]: Appending the content of the file JCMON_START_01_TJP_101.ERR to file JCMON_START_01_TJP.ERR.

Dec 5, 2011 8:53:58 PM [Info]: com.sap.sdt.util.io.LogFileAppender.appendProcessLogFile(LogFileAppender.java:109) [Thread[main,5,main]]: Deleting file JCMON_START_01_TJP_101.ERR.

Dec 5, 2011 8:53:58 PM [Error]: com.sap.sdt.ucp.phases.AbstractPhaseType.doExecute(AbstractPhaseType.java:863) [Thread[main,5,main]]: Exception has occurred during the execution of the phase.

Dec 5, 2011 8:53:58 PM [Error]: com.sap.sdt.j2ee.tools.engine.AbstractEngineController.startEngineE(AbstractEngineController.java:241) [Thread[main,5,main]]: Could not start instance 01.

Dec 5, 2011 8:53:58 PM [Error]: com.sap.sdt.j2ee.phases.PhaseTypeControlEngine.executeAction(PhaseTypeControlEngine.java:559) [Thread[main,5,main]]: Could not start AS Java instance with name J2EE and number 01 of the standard system.

Dec 5, 2011 8:53:58 PM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:906) [Thread[main,5,main]]: Phase UPGRADE/DEPLOYMENT_BASED_UPGRADE/START_J2EE_DEPL has been completed.

Dec 5, 2011 8:53:58 PM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:907) [Thread[main,5,main]]: Start time: 2011/12/05 20:47:03.

Dec 5, 2011 8:53:58 PM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:909) [Thread[main,5,main]]: End time: 2011/12/05 20:53:58.

Dec 5, 2011 8:53:58 PM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:910) [Thread[main,5,main]]: Duration: 0:06:55.156.

Dec 5, 2011 8:53:58 PM [Info]: com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:911) [Thread[main,5,main]]: Phase status is error.

Start<SID>.log:

running d:\usr\sap\IJE\DVEBMGS01\exe\sapstart.exe name=IJE nr=01 SAPDIAHOST=admin0001 -wait

SAPSTART finished successfully on admin0001_IJE_01, but at least one process doesn't run correctly:

jcontrol.exe, J2EE Server, Some processes running, 2011 12 05 20:47:09, 0:03:40

d:\usr\sap\IJE\DVEBMGS01\exe\sapstart.exe=>sapparam(1c): No Profile used.

Thanks,

Venkat

[Former Member]

Hello Venkat,

I don't see any clue from the above pasted logs. Could you please check Java engine related log files like std_server.out, dev_dispatcher and jvm_.log files for the clue?

Thanks,

Siva Kumar