Error while transfering SC to Backend

[Former Member]

Hi Guys,

I created my SC and it goes for approval. After approval, I can see that its not going to backend system. In the Application Monitor it says

'Shopping cart 0040000222 (PReq. 😞 BBP_BD 002 Buffer table not up to date'.

Here 0040000222 is the SC number. I've checked the system and found that I've maintained the PR number range in both Backend and SRM. I've maintained the PR type in SRM.

Can anybody let me know what is wrong here?

Thanks

Debashish

[Former Member]

I am using Extended Classic Scenario. 5.0

I am having the same problem.

Let me know if somebody has the solution.

Thanks.

Carlos Durazo

[Former Member]

Hi,

Once u have run the report CLEAN_REQREQ_UP, please check all the queue in TCODE- SMQ1 and SMQ2.

Once u check and not found any queue than check in the T.code-BBP_PD for the BUS2121 and see the error wather ur SC is completed or some error is there.

Please revert if u not found any ans.

award the points for the helping ans.

BR,

Vijay Mittal

[Former Member]

Hi Vijay,

Your info is very helpful. I follow the instructions you have given. I started with a fresh SC. Then approved it. Then I run the CLEAN_REQREQ_UP report. Then I checked SMQ1 and SMQ2. There are some queues there but they are not related to SC. Then in BBP_PD I checked and found that the status I1015 (Awaiting Approval). there is a 'X' in the Inactive column against this message.

It means even after the approval, the status is still 'Awaiting for Approval' and its 'Inactive'. How to resolve this issue??

Thanks

Debashish

[Former Member]

Hi,

If the my ans was helpful u should have award the points for that first right.

In the BBP_PD have u got any error in pink color cloumn.

Please update me on the same.

BR,

Vijay Mittal

[Former Member]

Hi Vijay,

Yeah in the BBP_PD I find this pink line. The status is I1015.

Thanks

Debashish

[Former Member]

Hi,

Just to clarify few more things, I found the errors in the Application Monitor > Shopping Cart > Backend Application Error.

In BBP_PD I find the following:

Stats:

Status Description Inactiv

HEADER I1015 Awaiting Approval X

HEADER I1021 Created

HEADER I1038 Complete

HEADER I1106 Shopping cart ordered

HEADER I1129 Approved

0000000001 I1111 Item in Transfer Process

Thanks

Debashish

[Former Member]

Hi Debashish,

Were you able to solve this problem? I am having exactly the same problem, with the same status in BBP_PD, but cannot figure out what is causing it despite debugging!

Please help if you have a solution.

Many thanks,

Monica

[Former Member]

Hi,

Pls check if the job CLEAN_REQREQ_UP is running properly.Also,you can check the table BBP_DOCUMENT_TAB.If there exists an entry for ur SC no in this table,run the report CLEAN_REQREQ_UP for ur SC no.

HTH.

BR,

Disha.

Pls reward points for helpful answers.

[Former Member]

Hi Disha,

I checked the table 'BBP_DOCUMENT_TAB'. But there is no entry for this SC. Infact this table is empty. Is it the problem??

How can I get my SC number into this table?

Thanks

Deb

[Former Member]

Hi Debashish,

If this table contains an entry for your SC ,that means there is some problem with the Background job CLEAN_REQREQ_UP.But in your case,this is not so.

Have a look at these related posts:

Please check the number range config also again.

BR,

Disha.

Pls reward points for helpful answers.

[Former Member]

Hi Deb,

Can you pl. check:

Whether the job CLEAN_REQREQ_UP is working poperly in SRM?

I hope you must have sceduled this job.

BR

Dinesh