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Problem getting instance data for dialog instance/CI instance in wily EM

Former Member
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Hi all,

I hope you guys can help me.

I've setup diagnostics for a SID on a host running multiple dialog instances on same host and its a failover system.

I've installed the agent using the virtual name and I'am able to retrieve data and such to Solution manager BI.

When I use the Investigator in Wily to see data collection for the instances I only get data from one instance and its the instance

which have been setup last so I'am not able to see current data for DVEMBMGS/D01/D02 if its D03 which were run last.

I've tried executing the setup with one 1 instance at a time and with all instances in same go in diagnostics setup but its always the last instance which have been setup there are data collection for in EM.

I'am on SP25/LMSERVICESP07 for solution manager and Diagnostics Agent is 7.20 and managed system is a CRM 7.0 system

I've tried searched for others with issues where CI and multiple dialog instances is installed on same host and found nothing.

Peter

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Answers (2)

Former Member
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I've searched on the parameter and it seems to be against java its working - would like more info on this parameter before I try set it up as the system is a production system and I'am not likely to get outage without being able to justify the change.

I got no problem with getting data from one of the dialog instances, but then I lose the central instance.

In the Diagnostics setup wizard for the managed system I have the possibility to select ci/dialog instance and which ever of these which runs last is the one which is working.

I got following warning in the application log of the agent.

Dec 12, 2011 6:36:01 AM [Thread[Thread-191,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 6:36:16 AM [Thread[Thread-191,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 6:36:31 AM [Thread[Thread-191,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 6:36:35 AM [Thread[SapAgent Heartbeat,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/60 not running because status is ACTI

VE

Dec 12, 2011 6:36:35 AM [Thread[Thread-191,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20 AbapSystem/60 not running because status is ACTIVE

Dec 12, 2011 6:36:36 AM [Thread[Thread-222,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20 CRMSystem/60 not running because status is ACTIVE

Dec 12, 2011 6:56:01 AM [Thread[Thread-186,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 7:36:01 AM [Thread[Thread-212,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 7:36:16 AM [Thread[Thread-212,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 7:36:31 AM [Thread[Thread-212,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 7:36:35 AM [Thread[Thread-212,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20 AbapSystem/60 not running because status is ACTIVE

Dec 12, 2011 7:36:35 AM [Thread[Thread-212,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/60 not running because status is ACTIVE

Dec 12, 2011 7:36:36 AM [Thread[Thread-191,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20 CRMSystem/60 not running because status is ACTIVE

Dec 12, 2011 7:36:46 AM [Thread[Thread-191,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 8:36:01 AM [Thread[Thread-190,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 8:36:16 AM [Thread[Thread-190,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 8:36:31 AM [Thread[Thread-190,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Dec 12, 2011 8:36:35 AM [Thread[Thread-190,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20 AbapSystem/60 not running because status is ACTIVE

Dec 12, 2011 8:36:35 AM [Thread[Thread-190,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/60 not running because status is ACTIVE

Dec 12, 2011 8:36:36 AM [Thread[Thread-191,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20 CRMSystem/60 not running because status is ACTIVE

Dec 12, 2011 8:36:46 AM [Thread[Thread-191,5,main]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action G20|sapvirg20_G20_00 AbapInstance/15 not running because status is ACTIVE

Hourely based

If its the dialog instance I finish setting up it will just be sapvirg20_G20_01 instead

Former Member
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No one able to help?

Is there anybody who have setup diagnostics for a system running multiple dialog instances on same host?

Would be great to know if anybody have such a setup to get some experience from.

Peter

Former Member
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Peter you can try this :

Go tho the host_profile & add the entry of all the dialog instances..

service/admin_users : Like DV1adm,QA1adm so on..