Background Jobs disappear

[Former Member]

Hello

some of our Background Jobs dissappear from time to time.

We cannot find them anymore in SM37 or table TBTCO.

OSS note 837691 should fix the problem, but we are still facing the same issue after applying this.

How could I debug this?

Thank you

regards

Nesimi

[Former Member]

Hello Nesimi,

Unfortunately there are a lot of symptoms for background jobs to disappear.

One of them is the "enqueue table overflow". Please check SM21 log, right after the jobs disappear, if you get any enqueue overflow errors.

If this is the issue, please apply this note: 926196

Regards,

Dimitry Haritonov

Message was edited by: Dimitry Haritonov