Issue with superadmin user (sap*) in portal

[Former Member]

Hi,

I have issue with my superadmin user (SAP*) in portal system.

When I activated superadmin user (sap) from configtool and tried to login to the system with sap it is not letting me to enter into portal instead it is asking whether I am new user and also giving me link for "register user".

Please suggest.

Regards,

Chandra.

[Former Member]

Hello chandra,

Please check it once again, these two properties are activated properly or not.

ume.superadmin.activated

ume.superadmin.password

it should allow you to login.

regards,

venkat

[Former Member]

Hi Venkat,

Yes, I recheck and both properties are activated properly.

Thanks,

Chandra.

[Former Member]

Are you already done with a 'restart' of As Java/Portal ?

Thanks

[Former Member]

Hi,

Yes, we restarted SAP application.

Regards,

Chandra.

[Former Member]

Hi Chandra,

I hope you performed all steps as discussed in the below link. Please cross check.

http://help.sap.com/saphelp_nw70/helpdata/en/3a/4a0640d7b28f5ce10000000a155106/content.htm

Thanks,

Siva Kumar

[Former Member]

Hi Siva,

Yes, I followed all the steps mentioned in the link.

Chnadra