update quantity

[Former Member]

Hi All

SC has been tranfered into backend, PO has been created,

confirmation for Goods Receipt is done and the invoice has

also been created. And now one item must be updated since

the creator has received only 5 instead of 9.

How can the quatity be adapted now. Which steps are necessary to achieve

this requirement.

Finally did never receive the 4 pieces.

thx

marco

[former_member223258 · Accepted solution]

Hello Marco,

You have a few options there:

1)Delete both confirmation and invoice, and expedit new documents

2)Create a Credit memo, reducing the quantity of invoice, create a Return Delivery to lower the quantity of confirmation

Regards

Thiago Salvador